Optical Assistant

Optical Assistant

Join Boots UK as an Optical Assistant and be the first and last point of contact for customers in our Boots Opticians store.

About the Role

You will work on the shop floor, building relationships with customers by listening to their needs and helping them find the right product or service. From greeting customers to assisting with eye‑tests and selecting eyewear, every day will present new challenges. You will report to the store manager and enjoy a range of opportunities to develop your knowledge through Boots’ Step Into Optics training programme.

Key Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye‑tests and pre‑screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop‑floor standards.

What You’ll Need to Have

• Passion for customer care.
• Enthusiasm for learning and personal development.

Desirable (but not essential)

• Experience in a retail or clinical environment.

Benefits

• Boots Retirement Savings Plan
• Discretionary quarterly bonus
• Generous employee discounts
• Clinical and Non‑Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• Boots rewards plan (see boots.jobs/rewards for details)

Why Boots Opticians

At Boots Opticians we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal‑opportunity employer and embrace diversity, encouraging a positive and inclusive working environment for all.

Application Process

If successful, you will be invited to an in‑store interview within the next 14 days. Where a role is advertised as full‑time, part‑time and job‑share options may be discussed. Reasonable adjustments can be provided to support applicants throughout the process.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, veteran status or any other protected characteristic.