Medical Assistant

Job DescriptionJob DescriptionBenefits: 401(k) matchingBonus based on performanceCompetitive salaryPaid time off Certified Medical Assistant (CMA/CCMA) Company: Infinity Health Community Clinic (IHCC) Location: Orlando, FL Employment Type: Full-Time Schedule: Monday–Friday, 9:00 AM–5:00 PM, with occasional evenings and weekends Compensation: Competitive, based on experience Work Setting: Outpatient Clinic, Community Outreach, and Mobile Healthcare About Infinity Health Community Clinic Infinity Health Community Clinic (IHCC) is a growing nonprofit healthcare organization dedicated to providing accessible, compassionate, and high-quality healthcare services to underserved and vulnerable communities throughout Florida. Our services include primary care, HIV prevention and treatment, PrEP/PEP, Hepatitis C care, STI screening and treatment, psychiatric and mental health services, weight management, preventive healthcare, and community outreach. With locations serving Miami-Dade, Broward, Palm Beach, and Orange counties, IHCC is committed to reducing healthcare disparities and improving health outcomes through comprehensive, patient-centered care. Position Summary Infinity Health Community Clinic is seeking a dedicated, compassionate, organized, and experienced Certified Medical Assistant (CMA/CCMA) to join our growing healthcare team. The ideal candidate must have strong clinical and administrative skills, experience working in primary care, and an interest in HIV prevention, infectious disease, and behavioral health. The Medical Assistant will support healthcare providers, coordinate patient care, assist with clinical procedures, and ensure efficient daily clinic operations. This position requires professionalism, excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced, multicultural healthcare environment. Key Responsibilities Clinical and Patient Care Greet patients and prepare them for medical appointments. Obtain and accurately document vital signs, including blood pressure, pulse, temperature, respiratory rate, oxygen saturation, height, weight, and BMI. Obtain and document chief complaints, medical histories, medication lists, and allergies. Prepare examination rooms and ensure adequate medical supplies. Assist providers with physical examinations, annual wellness visits, and minor procedures. Perform EKGs, point-of-care testing, and specimen collection as trained and authorized. Perform venipuncture and phlebotomy when properly trained and competency-verified. Administer injections and vaccinations only when permitted by applicable Florida law, training, and authorized clinical supervision. Collect urine specimens and prepare laboratory samples for processing. Assist with patient education using provider-approved materials. Monitor and maintain infection prevention and patient safety standards. HIV, PrEP/PEP, Hepatitis C, and STI Services Assist with HIV testing and prevention programs. Perform rapid HIV testing after completing required training and competency verification. Support patient intake and laboratory coordination for PrEP/PEP services. Assist providers with Hepatitis C screening and treatment follow-up. Coordinate STI screening, specimen collection, and laboratory processing. Assist with medication adherence education and follow-up appointments. Support HIV linkage-to-care and prevention programs. Maintain accurate testing logs and required documentation. Assist with Florida Department of Health reporting workflows as assigned and authorized. Follow confidentiality requirements for HIV and STI patient information. Mental Health and Behavioral Health Prepare patients for initial psychiatric evaluations and follow-up appointments. Assist with behavioral health screening questionnaires, including PHQ-9 and GAD-7. Obtain and document patient-reported symptoms and medication information. Coordinate psychiatric medication management appointments. Assist with telepsychiatry appointments and patient scheduling. Recognize and promptly report potential behavioral health emergencies to licensed clinical staff. Maintain a supportive, compassionate, and nonjudgmental environment. Weight Management Services Assist with patient intake for medical weight-management programs. Record weight, BMI, vital signs, and relevant measurements. Coordinate laboratory testing and follow-up appointments. Assist with provider-directed GLP-1 medication management workflows. Reinforce provider-approved nutrition, exercise, and medication education. Maintain accurate weight-management tracking records. Administrative and Patient Coordination Schedule and confirm patient appointments. Verify insurance eligibility and update demographic information. Assist with patient registration and intake documentation. Maintain accurate electronic m Benefits/Perks Competitive CompensationGreat Work EnvironmentCareer Advancement OpportunitiesJob Summary We are seeking a Medical Assistant to join our team! As a Medical Assistant, you will be preparing for each patient visit by preparing charts and pulling notes before their arrival, providing routine support alongside nurses and medical staff, and assisting with keeping track of tests and lab reporting to ensure everything arrives on time and the patient is kept informed on their condition and care. You will also be helping manage the inventory of medical supplies, setting up machines and testing equipment, and cleaning instruments and rooms as needed. The ideal candidate has strong customer service skills, an interest in learning more about a working medical environment, and has previous office experience. Responsibilities Prepare for the patient visit, including pulling charts and notes, as well as setting up medical equipmentClean instruments and equipment after useAnswer phones and field questions about medical issues, identifying visit needsAssist nurses and doctors with basic medical care and proceduresTrack lab results, call in prescriptions, and handle basic medical office dutiesQualifications BLS Certification or Certified Medical Assistant desiredExcellent customer service skillsStrong attention to detail