Supervisory Transportation Assistant

Supervisory Transportation Assistant

Provides daily supervision, guidance, overall planning, direction and support for the subordinate staff.

Develop educational programs such as rider training materials, travel trainer program and community forums.

Monitor, and coordinate use of the organization's established transportation systems or modes.

Designs and manages day today operations as to ensure unplanned, urgent, and emergent patient care situations are handled appropriately by both staff and community resources.

Analyze, develop, plan, and advise on passenger movement policies and programs.

Research needs and demands for users, identify transportation alternatives, review regulatory processes, facilitate communications between agencies, and develop incentives to encourage agency participation as needed.

Provide training for staff on a variety of transportation management and patient systems.

Manage timekeeping procedures, both manual and electronic and utilize pay regulations for employees.

Survey and evaluate transportation program operations to access compliance with applicable regulations, policies, procedures, and sound management practices for operations, drivers, and vehicle compliance.

Establishes guidelines and performance expectations for staff, which are clearly articulated and measurable through the formal employee performance management system.

Provides direct on-the-job training for employees, broaden employee training, and provide backup skills by cross training.

Participate in Mandator and Regional Transportation Coordination Councils for developing new ways to remove barriers for transportation.

Comprehensively discuss their concerns or requests and, if requests have been disallowed, must be able to explain reasons for denial so they will understand.

Exercise skill and judgment in overcoming resistance to recommendations due to issues, such as organizational conflict, competing objectives, or resource problems.

Exercise a high degree of coordinating ability, tact, poise, and diplomacy in communicating with the public, both within and outside the medical center.

Monday - Friday, 8:00 am - 4:30 pm, subject to change based on the needs of the facility.

Telework eligibility will be discussed during the interview process.

This is not a virtual position.

PD075650