Director of Compliance

About the Company

Our client is a long-established, licensed customs broker and international freight forwarder based on Long Island. They clear shipments at ports across the U.S. and handle a wide range of commodities, including pharmaceuticals, apparel and perishables. It's a close-knit business where each person's work has a direct, visible impact.

The Role

Our client is looking for a Customs Compliance Director to own compliance matters across the brokerage. This is a hands-on role in a small business. The right person will take real work off leadership's plate, act as the go-to person for customer compliance questions, and step in wherever the business needs them beyond a narrowly defined job description.

What's on Offer

• Competitive salary, dependent on experience
• Hybrid working: 2 remote days per week initially, with potential to increase to 3 once established
• Retirement plan with a 7% employer matching contribution, available after one year of service
• Profit-sharing contributions based on company performance, vesting over five years
• Medical insurance with 75% of the premium paid by the company, available after 90 days
• Paid vacation that increases with length of service, plus sick/personal days
• Paid company holidays, including Thanksgiving and the day after
• Commission on new accounts you bring to the business
• A long-established brokerage with a broad commodity mix and direct access to leadership

Key Responsibilities

• Act as the main point of contact for customer compliance questions and guide importers through regulatory requirements
• Manage Section 232, Section 301 and Chapter 99 tariff issues, including applicability, exclusions and customer guidance
• Audit CBP Form 7501 entry summaries for accuracy in classification, valuation, duty and tariff application
• Handle CF-28 Requests for Information, prepare responses and coordinate supporting documents with customers
• Prepare and file protests and Post Summary Corrections (PSCs)
• Vet and maintain customs powers of attorney and carry out customer due diligence
• Support duty drawback matters where needed
• Work with the entry team on classification and PGA queries, including FDA and EPA
• Take on additional duties as required in a growing small business

Requirements

• Solid U.S. customs compliance experience with a licensed customs broker or importer
• Working knowledge of Section 232/301 and Chapter 99 duties, 7501 auditing, CF-28s, protests and PSCs
• Strong understanding of tariff classification and the HTSUS
• Confident, clear communicator who can explain complex regulations to customers
• Self-starter who is comfortable working across functions in a small team
• Technically capable, with the ability to learn new systems quickly

Preferred

• Licensed Customs Broker (LCB)
• CargoWise experience. Candidates without it will be considered if they can pick it up quickly and complete an online CargoWise course before interviewing.
• Duty drawback experience
• PGA exposure, particularly FDA and EPA