Creative Repair Specialist

Benefits Bonus based on performance Company car Company parties Competitive salary Flexible schedule Free uniforms Paid time off Training & development Wellness resources Base Salary + Bonus Opportunity: Performance-based bonus and commissions starting on day 1 Great Work/Life Balance: No required overtime, nights, or weekends Time Off: Paid holidays and time off Flexible Work Schedule: Can accommodate midweek appointments Paid New Hire Training: Onboarding includes learning alongside a trained technician Wellness stipend: Provided for assistance with medical benefits Cell phone: You can choose a company cell phone or stipend Tools Included: All necessary tools and products are provided Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving Small Business: Local business with an owner who works alongside the team each day Mentorship Opportunities: Ongoing repair training and career development Dedicated Help Lines: Technician Support Team on call to assist with questions A Surface Experts Field Technician repairs small spot damage on interior surfaces such as countertops, appliances, tubs, floors, and glass cooktops. The technician builds relationships with customers based on trust, reliability, and quality service, and looks for opportunities to expand sales by educating customers about our unique services. This role is part of a national franchise growing a local team. Responsibilities Work as a team to collaborate and reach goals. Your talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must. In the Field Daily Perform work on-location within the Kansas City area (primarily northland and downtown) Complete 4 or more creative repairs each day Problem-solve with repairs in a variety of settings like apartments, construction sites, hotels, etc. Customer Service and Communication Treat residents and staff with exceptional customer service Communicate frequently and consistently with team throughout the day through chats and mobile app updates, managing to your schedule Identify additional opportunities and educate customers on available services Creative Repair Process Learn and integrate our one-of-a-kind 5-step process into your creative routine Master each instrument and tool in your personalized kit Flex your artistic talents – each repair requires a unique solution Qualifications Excellent communication and collaboration skills Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process. Hands‑on experience doing some form of creative or manual work Attention to detail Commitment to quality work within expected timelines Proven motivation to provide excellent customer service Professional, caring and service‑minded; team‑oriented Licensed to operate a passenger car and have a clean driving record Ability to lift 30 pounds, climb stairs, and kneel frequently and for prolonged periods to access repairs Excitement and energy to be part of a growing team #J-18808-Ljbffr Surface Experts