Front Desk Associate

Job Description Bold is looking to hire a Front Desk Associate to join our team. The Front Desk employee is the face of Bold; they are the person a guest sees when they first walk into the facility. This person must be team-oriented with great communication skills. The Front Desk employee wears many hats while also ensuring positive customer experience. Responsibilities Checked to ensure that appropriate changes have been made to address the customer's issues. Promptly ensure that customer requests are addressed professionally and thoroughly by telephone, e‑mail and face‑to‑face meetings. Responsible for greeting and serving all guests courteously and professionally. Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner. Provide friendly and courteous telephone manners to guests and co‑workers. Report all equipment issues and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately. Attend all scheduled team meetings and brings suggestions for improvement. Qualifications High school diploma or equivalent Excellent verbal and written communication skills Basic computer skills Availability to work a variable work schedule Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Bold