Service Advisor

Automotive Service AdvisorBuild a rewarding career with Farris in East Tennessee. We are looking for a customer-focused professional who communicates well, stays organized, and enjoys helping people. Automotive experience is helpful, but it is not required—we provide paid training while you learn.What We OfferWeekly Paycheck with total earning potential of $60,000+Monday Through Friday Schedule 7:45 - 5:45Additional performance-based bonusesPaid training—get paid while you learnApproximately 45 hours per weekSupportive leadership and a team-focused work environmentCareer growth and long-term opportunity with a respected, family-owned dealershipBenefitsFull-time employee benefits packagePaid training and developmentPerformance bonus opportunitiesCareer advancement opportunitiesStable, long-term employmentJob DutiesGreet service customers and listen carefully to their concernsHelp customers understand recommended maintenance and repair servicesCreate accurate repair orders and document customer requestsCommunicate clearly with technicians and customers throughout the service processProvide updates on repair status, pricing, and completion timesReview completed work and invoices with customersFollow up to ensure a positive customer experienceMaintain organized records and support an efficient service departmentWhat We're Looking ForStrong customer service and communication skillsA professional, friendly, and dependable approachThe ability to stay organized in a fast-paced environmentConfidence discussing services, recommendations, and pricing with customersCustomer service experience is a major plusAutomotive experience is helpful but not requiredFord experience is a plusWillingness to learn and participate in paid trainingAvailability to work approximately 45 hours per week, including some SaturdaysA valid driver's license and acceptable driving recordYou do not need previous automotive experience to succeed in this role. If you have strong customer service skills, enjoy working with people, and are ready to learn, we want to hear from you.About FarrisFarris has been family-owned since 1929 and has built a strong reputation by taking care of customers and supporting employees. We offer professional training, supportive leadership, career growth, and the opportunity to build a long-term future with a winning team.Success PhilosophyWe believe successful employees deserve clear expectations, the right training, strong leadership, and opportunities to grow. When our team members succeed, our customers and our company succeed.Your application will be handled confidentially upon request.Apply NowTake the next step toward a rewarding career as an Automotive Service Advisor. Apply today to join the Farris team in East Tennessee.