Initiative Support Specialist
$93.6k - $114.4kSoftthink Solutions Inc
Initiative Support Specialist
Location: Remote / Washington, DC (occasional onsite support required)
Work Authorization: US Citizen
Experience: 5+ years
Position Overview
We are seeking an Initiative Support Specialist to provide research, operational, communications, and content-
development support for a federal Information Literacy Initiative.
The successful candidate will assist with research and environmental scans, stakeholder engagement, digital
content development, communications, documentation, and coordination with Taskforce members and subject-
matter experts (SMEs).
• Conduct environmental scans, literature reviews, and resource evaluations related to emerging
information literacy priorities.
• Assist with development of governance plans, website wireframes, mockups, and content change
requests.
• Coordinate outreach and communications with Taskforce members, SMEs, and other stakeholders.
• Prepare referral forms, guidance materials, communications, and supporting documentation.
• Draft email outreach, communications materials, and updates for technical assistance resources.
• Support development of videos, toolkits, social media campaigns, and other public-awareness materials.
• Maintain organized documentation for resource collections, Community Spotlights, and applicable
clearance processes.
• Contribute to monthly status reporting and quarterly evaluation reporting.
• Assist with qualitative research and content evaluation activities. Required Qualifications
• Minimum 5 years of experience supporting similar projects.
• Experience supporting community-based organizations, libraries, museums, lifelong-learning programs,
or similar organizations.
• Experience conducting literature reviews, environmental scans, qualitative research, or content
evaluations.
• Experience supporting communications, public-awareness campaigns, or digital content development.
• Strong research, writing, organizational, and stakeholder-coordination skills.
• Ability to manage multiple assignments and deadlines in a collaborative environment. Preferred Qualifications
• Education or training in social science, education, qualitative research, communications, or a related
discipline.
• Experience with information literacy, media literacy, digital literacy, or public education initiatives.
• Experience supporting federal government or public-sector programs.
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