Technical Support Specialist (API, ETL, Java, C#), AVP - Charles River Development

Candidates Applying Must Have Front-office Trading Experience The position is located in the Malvern/Berwyn PA area. What We Are Looking For The Post-Production Technical Support Specialist (PPTSS) supports customer post-go-live of the Charles River Investment Management Solution (CRIMS) product. Their contributions include defining new client requirements, configuring and tuning the application to the client’s business and technical needs, testing technical workflows, and resolving issues. The Specialist will liaise with other Charles River Support team and Product resources to troubleshoot application issues and determine the optimal technical solution. This role requires 3 – 5 years of hands‑on experience in the financial industry, gained in a consultancy or software vendor, and is highly technical, spanning XML messaging, Charles River web services API, ETL tool usage, Java and/or C# programming, and database administration tasks. What You Will Be Responsible For Java and C# programming Lead and manage multiple technical initiatives, potentially on multiple tasks simultaneously Develop with a result‑driven approach while maintaining tight schedules Participate in functional and technical requirements gathering and review Create, test, and correct inbound and outbound interfaces Collaborate with team members including business analysts, project managers, and customer staff Serve as a technical expert in implementation or supporting projects What We Value Java and C# programming Windows and Unix (Linux) Kettle and Talend SCM (Perforce is a plus) XML and XSLT Understanding of ERDs Tomcat configuration and optimization N‑tier application architecture SOAP/XML and messaging software such as MQ Series, MSMQ, Sonic MQ, Open JMS, Kafka Oracle or MS SQL Server Perl Self‑motivated and self‑driven BS/MS in Computer Science or equivalent field Ability to work in a dynamic, fast‑paced, team environment Experience in methodology‑based solution delivery and managing customers’ expectations Problem‑solving skills and ability to recognize long‑term solutions across multiple projects Detail‑oriented and multi‑tasking ability Self‑starter, able to work both independently and as part of a team Excellent communication skills (verbal and written); good interpersonal skills; ability to gather and understand requirements in the financial sector; solid client interaction skills Travel up to 30‑50% as assignment requires Strong Preference Financial services industry experience Previous consulting background Previous OMS implementation experience System integration using ETL tools Experience with Azure and Snowflake Education & Preferred Qualifications BA/BS degree in a business or technical field including Finance, Economics, Engineering or Computer Science Minimum of 5 + years of progressively responsible experience in the Financial / Software Services industry (financial market information systems background preferred) Ability to travel to client sites throughout the United States and Canada and work effectively when remote from clients (travel typically 25‑35%, may exceed that in any given year) Salary Range $100,000 - $167,500 Annual (range applies to the primary location specified; may differ for other locations) Benefits Eligible employees participate in State Street’s comprehensive benefits program, including a 401(k) plan with company match, health, dental, vision, long‑term disability, paid time off, employee assistance, incentive compensation (excluding certain sales roles), and tax‑advantaged savings plans. Job Application Disclosure It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Violations subject the employer to criminal penalties and civil liability. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. Job ID: R-783187 #J-18808-Ljbffr Charles River Development