Sr. IT SOX Audit & Compliance Manager

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM). What you’ll do This position will be part of the DTS (IT Ops) group overseeing IT Internal Controls over Financial Reporting (ICFR) design and implementation. This role will require thorough understanding of internal controls, COSO framework, and accounting principles. The IT SOX and Audit Compliance Manager plays a critical role in the Second Line of Defense by independently overseeing and challenging the effectiveness of the organization’s IT SOX controls and internal controls. This position ensures that the company’s IT environment maintains strong internal controls, adheres to regulatory requirements, and effectively addresses audit findings, thereby managing and mitigating IT compliance risks. This position is an individual contributor role reporting to the Director of Application Support and Operations. Responsibilities Enhance the Company’s Internal Controls and IT SOX Program and ensure compliance with accounting policies and SOX regulations. Review and update the Company’s risk and control matrix and internal control documentation to maintain and update key controls and narratives. Collaborate with process owners/managers to ensure ownership of all significant processes and controls. Work with all relevant system and IT/Technology owners to review the design, implementation, and evaluation of IT general controls and automated system controls/configurations. Serve as a technical resource on all internal control and process improvement matters, including development, refinement, and documentation of internal controls and processes for all departments and new strategic initiatives. Support the execution of first line of defense testing of controls to evaluate the design and operating effectiveness of controls. Perform follow‑up on the status of outstanding deficiencies and assist process owners in the design and implementation of process improvements and remediation action items. Act as the point of contact for external and internal audit to support testing, walkthroughs, process reviews, and PBC requests as it relates to internal controls. Assist as necessary with SOX walkthroughs in partnership with the Internal Audit SOX team and the Company’s external auditors. Collaborate with process, control, and system owners to develop and provide training programs on SOX industry‑leading practices and risk management. Review and validate management’s remediation plans for audit findings to ensure they effectively address the root cause and are implemented in a timely manner. Job Designation Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required (minimum 2 days per week; may vary by team but will be a weekly in‑office expectation). Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor’s degree in Information Technology, Accounting, Finance, or a related field. 12+ years of relevant work experience (Big 4 public accounting and corporate SOX experience in a multi‑national public company). Professional certification such as CISA, CPA, CIA, or similar. Strong understanding of the Sarbanes‑Oxley Act, the 2013 COSO framework, and SEC guidance for management’s assessment of internal controls over financial reporting. Experience applying and assessing financial reporting impact based on knowledge of Accounting Principles (e.g., US GAAP, IFRS). Preferred Strong articulative skills, with ability to effectively communicate at all levels. Thorough approach with high level of accuracy and strong attention to detail. Proactive attitude and excellent project management skills with the ability to effectively prioritize and multitask. SaaS industry experience. Experience with Oracle Cloud ERP & Salesforce. Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $140,000.00 - $225,075.00 base salary. Washington, Maryland, New Jersey and New York (including NYC metro area): $133,800.00 - $197,750.00 base salary. This role is also eligible for the following: Bonus: Non‑Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region. Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement. Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment. Retirement Plans: select retirement and pension programs with potential for employer contributions. Learning and Development: options for coaching, online courses and education reimbursements. Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events. Work Authorization Notice Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full‑time, permanent basis without the need for current or future sponsorship. Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at View email address on click.appcast.io. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at View email address on click.appcast.io for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster

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