Collision Estimator

Job Description

Job Description

Collision Estimator – Join a Team That Puts People First

Toyota of Scranton is looking for an experienced  Collision Estimator who takes pride in doing the right thing, delivering exceptional customer service, and being part of a team built on trust and accountability.

If you're looking for more than just a job, this is an opportunity to build a career with a dealership that values integrity, teamwork, and excellence. Every member of our team plays a vital role in delivering a premium ownership experience to our customers.

Why Join Toyota of Scranton?

At Toyota of Scranton, our culture is built around five core values:

• Honesty – We build trust through transparency, accountability, and open communication.
• Willingness to Help Others – We support one another, serve our customers with empathy, and believe everyone has the opportunity to grow.
• Always Does the Right Thing – We put our customers first, act with integrity, and earn trust every day.
• Passion for Excellence – We are committed to continuous learning, professional growth, and delivering outstanding results.

• Commitment to Customer, Team & Community – We proudly serve our community while supporting our teammates and customers with excellence.

Benefits

We believe in taking care of our team by offering a competitive benefits package, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off 

• Life Insurance, Disability Insurance, and other ancillary insurances.

• Opportunities for ongoing training and professional development
• A supportive, team-oriented work environment with opportunities for career growth

Position Summary

As a Collision Estimator, you'll be a key member of our Collision Center team, helping customers through the repair process while working closely with insurance companies and technicians. Your expertise and customer-first approach will contribute directly to our reputation for quality, customer satisfaction, and continued growth.

Responsibilities

• Inspect damaged vehicles and prepare accurate repair estimates.
• Identify both visible and hidden damage.
• Utilize industry-standard estimating software.
• Communicate repair procedures and costs with customers, insurance adjusters, and technicians.
• Coordinate repairs to ensure an efficient and timely repair process.
• Maintain strong relationships with insurance partners and customers.
• Stay current with evolving vehicle technology, repair methods, and industry standards through ongoing training.
• Comply with all applicable state laws, regulations, and industry standards.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1 year of experience in a fast-paced collision repair facility.
• Strong knowledge of automotive repair procedures, structural repairs, vehicle systems, and estimating practices.
• Experience with collision estimating software.
• Excellent communication and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to work in a fast-paced, team-oriented environment.

If you're passionate about quality repairs, outstanding customer service, and working with a dealership that truly values its people and community, we'd love to hear from you.