Client Care Specialist

Benefits:

401(k)

Competitive salary

Health insurance

Paid time off

Wellness resources

CHHOP

(CARING FOR THE HUNGRY AND HOMELESS OF PEEKSKILL)

CLIENT CARE WORKER -JAN PEEK HOUSE

Organization Information:

Our focus at CHHOP (Caring for the Hungry and Homeless of Peekskill) is housing and food equity. We operate a shelter for unhoused adults of all genders, including veterans, a collaborative housing and support services program for domestic violence survivors and their families, a permanent supportive housing program for chronically homeless individuals with a disability, a large “farm to pantry” food pantry and a rental arrears and community services program for immigrants and low-wage workers.

Job Description: Client Care Worker:

Provide direct care, guidance and supervision to adults of all genders who are homeless and guests of CHHOP’s Jan Peek House shelter. Conduct initial intake and enter client information into a case management system. Provide a safe and structured environment for clients. Engage clients in activities and provide supplies including linens, food, clothing, and personal care items. Conducts oversight of routines of daily living. Draft reports, including narratives and incident reports. Maintain open communication with colleagues/supervisors. Carries out any other assignments as needed.

Qualifications:

High School Diploma

Excellent oral and written communication skills

Ability to work in a team

Ability to multi-task

Excellent technology skills

Ability to work with a diverse population

Sensitivity to marginalized individuals and communities

Sensitivity to client trauma

commitment to working with homeless individuals in an environment that respects the human dignity of all

Principal Activities:

Maintain a safe and structured environment by greeting and assessing clients

Conduct initial intakes and enter guests’ information into an electronic case management system

Develop good relationships with guests and contribute to the development of a positive atmosphere

Ensure guests follow Jan Peek House Rules and procedures

Draft reports, including drafting narratives and incidents about guest behavior/activity and concerns

Interact with clients through activities and conversation.

Distribute client necessities, including clothing and linens

Prepare healthy snacks and meals

Maintain regular and timely communication with colleagues and supervisors

This position requires flexibility to support continuous client care and safe program operations. While a primary schedule may be assigned, Client Care Workers may be required to work alternate shifts, including overnight shifts, weekends, and holidays based on program and organizational needs.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. CHHOP is an equal opportunity employer and welcomes everyone to our team.