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Lead US Service & Support Supervisor Remote

myHR Partner

Fortress Power is seeking a working supervisor to own the residential customer experience from first contact to ticket closure. You will unite front-line support with applications engineering, guiding remote diagnosis, RMA decisions, and field coordination across the US, PR, and Latin America. You’ll personally handle the toughest escalations while building playbooks, scorecards, and reporting. This role reports to the COO and offers remote consideration for strong candidates. #J-18808-Ljbffr

Vacancy posted 1 hour ago
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