Direct Support Professional (Employment Specialist)

Job Description

Job Description

Copy and paste the link below to watch and learn more about our Direct Support Professional Position: 

We're Hiring: Direct Support Professional (DSP) – No Experience Required!

• Day Program Location: New Britain, CT
• Shift: 8:30 am to 2:30 pm – No Weekends

Are you someone who loves helping others, enjoys being out and about, and believes every day should include a little fun? Join our team as a Direct Support Professional in our vibrant day program for adults with disabilities!

What You’ll Do:

• Provide direct care and supervision to adults with intellectual and developmental disabilities in a structured day program setting.
• Support individuals with daily living activities such as hygiene, mobility, eating, and personal care, while promoting dignity and independence.
• Facilitate and participate in group and individual activities—including arts and crafts, games, music, exercise, and life skills—encouraging social interaction, personal growth, and confidence.
• Drive the company van to transport participants to community outings such as bowling, parks, museums, and other recreational or educational events.
• Foster a safe, respectful, and joyful environment both within the program facility and during off-site activities.
• Assist individuals in setting and working toward personal goals that build life skills and meaningful relationships.
• Monitor and document participant progress, behaviors, and incidents accurately and in a timely manner.
• Communicate effectively with team members, supervisors, and families to ensure consistent, high-quality care.
• Adhere to all program policies, state regulations, and ethical standards related to disability services.
• Participate in ongoing staff training and professional development to maintain certifications and enhance service delivery.

What You’ll Need:

• Must have a Valid RealID.
• Must have a Valid Driver’s License with a clean driving record.
• A kind, patient, and upbeat personality.
• Comfortable working with adults with disabilities.
• No experience? No problem! We provide all the training you need.

Why You'll Love This Job:

• The chance to make someone’s day—every day
• Build your future—plenty of chances to move up and grow your career with us.
• Be part of a caring team that appreciates your work and helps you learn and grow.
• Get support for your health and well-being through our wellness program and friendly Wellness Coordinator.

Take a glimpse into why CW might be the right place for you:

Explore Our Generous Benefits Package:

• Employer-Sponsored Benefits Include:
  • Insurance - Medical, Dental, Vision
  • Telemedicine
  • Retirement Plan & Match Options
  • Disability Plans
  • Life Insurance – Accidental Death & Dismemberment and Group Term Life
  • Paid Holidays, Vacation, and Sick time
• Voluntary Benefits Offered Include:
  • Hospital Indemnity, Accident, Critical Illness & Voluntary Life

Physical, Environmental, & Emotional Demands:

• You’ll be active throughout the day, which may include walking, standing, bending, lifting up to 25 lbs, and helping individuals with mobility needs.
• You may assist with personal care tasks such as hygiene, dressing, or feeding, depending on the needs of the individuals you support.
• Driving a company van is part of the job, so you’ll need to be comfortable behind the wheel and able to safely transport participants to activities and appointments.
• The environment can be lively and fast-paced, with group activities, outings, and occasional changes in routine.
• You’ll work both indoors and outdoors, including parks, community centers, and other public spaces. Weather conditions may vary.
• Emotionally, the role requires patience, empathy, and a positive attitude. You’ll be supporting individuals with varying abilities, behaviors, and communication styles.
• Some days may be challenging, but the rewards of building relationships and making a difference are deeply fulfilling.
• You’ll need to stay calm under pressure, be flexible with unexpected changes, and maintain a supportive and respectful approach at all times.
• Reasonable accommodations can be provided.

Remember, NO EXPEIRENCE IS REQUIRED. If you’re looking for work that is meaningful and fulfilling - APPLY today!!

We welcome all individuals to apply for this position. At CW, we are committed to maintaining a respectful and supportive work environment where all employees are valued for their contributions. All applicants will be given equal consideration for employment based on their experience and qualifications, while ensuring compliance with all applicable laws and regulations regarding discrimination.

Company Overview: CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We’re proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency Disclaimer: CW Group, Inc. Entities and Affiliates are committed to pay transparency and fairness. Salary ranges provided reflect the expected compensation based on experience, education, skills, qualifications, location and other relevant job-related factors, and may include additional components such as incentive compensation and benefits. Final compensation will be determined in accordance with applicable laws and business needs (such as contractual obligations).

Copy and paste the link below into your web browser to view the posters pertaining to:

• Notification of Employee Rights Under Federal Labor Laws posters: -rights-federal-contractors
• CW’s Self-Disclosure Form: &route=shorturl
• Please email:  View email address on us.fitly.work to submit a request for accommodation with the application process.