Medical Assistant

Company Overview

Advance Community Health is a Federally Qualified Healthcare Center in North Carolina serving Wake & Franklin Counties for 53 years delivering quality, compassionate primary health care - every patient, every time - in response to the needs of our communities. We are a model of affordable health care and a trusted partner, building healthy communities, one patient at a time.


Why Join Advance Community Health

Life in the Triangle, with the Atlantic Ocean only two hours to the east and the Blue Ridge Mountains 3.5 hours to the west, living and working in the Triangle area gives you the best life has to offer.


Advance Community Health (ACH) proudly offers employment opportunities in multiple locations throughout the Triangle, including Raleigh, Apex, Cary, and Fuquay-Varina! Our Raleigh office, conveniently located less than 6 minutes from the heart of Downtown Raleigh, gives you easy access to some of the best food and entertainment the Triangle has to offer! No matter who you are, the Triangle offers everything you need to live a happy, fulfilling life!

Position Summary

We are seeking a full-time Medical Assistants at Advance Community Health (a Federally Qualified Health Center) at each of our locations in Wake and Franklin county. The Medical Assistant will assist the health care and administrative team of the medical office, provide optimum health care to patients and prepare them appropriately for the examination with the provider.


Essential Duties and Responsibilities

• Perform basic prep according to Advance Community Health guidelines.
• Assist RN or provider with patient triage, to include telephone triage.
• Complete information gathering segment of triage with specified patient population.
• Refer all problems and urgent needs to RN or provider and conduct patient follow-up post encounter.
• Make follow-up calls to patients as directed by the provider.
• Manage provider messages and test result reports in accordance with established site procedure.
• Manage prescription and refill medication request paperwork under the direction of the provider and Schedule appointments.
• Review treatment related preparation instructions and follow-up educational material with patients and families as directed by provider or RN.

Other Duties Assigned

• Maintain appropriate monitoring logs.

Supervisory Responsibility

• None

Education and Experience

• High school diploma/ GED required.
• Completion of an accredited Medical Assistant training program or military medical corpsman program required.
• Certification or registration as a Medical Assistant (CMA, RMA, or equivalent) preferred.
• BLS certification required or ability to obtain within designated timeframe.
• Experience working in an outpatient clinic, community health, or FQHC setting preferred.
• Knowledge of medical terminology and basic clinical procedures.
• Strong communication, organizational, and teamwork skills.
• Commitment to serving underserved and diverse patient populations.

Preferred Skills

• Fluent in English and Spanish- written and verbal communications.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Tasks, duties, and responsibilities, as listed in this position description, are not exhaustive. The Organization, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills and/or education will also be considered, so qualifications of incumbents may differ from those listed in the Position Description. The Organization, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms.

Monday - Friday, 8:00am - 5:00pm
8 hours per day excluding breaks.