IT Applications Engineer

Pay based on experience | First shift

In this fast-paced, high-energy environment, the IT Applications Engineer is essential to keeping our critical information technology systems up, up-to-date and running smoothly. Working collaboratively within a dynamic team, you will maintain and create applications and programs to ensure we provide top-notch service to our business partners and guests. By upholding a high level of integrity and professional dedication, you will directly contribute to our continued success and help fulfill our organization's core Mission, Vision, and Values.

Principal Duties and Responsibilities (*Essential Functions)

1. *Proactively monitor applications to ensure maximum system availability, reliability, and optimal performance for business partners and guests
2. *Install and configure new applications. Perform appropriate pre go-live testing to ensure functionality of application and provide support when needed.
3. *Maintain the performance of existing applications, including applying patches, hotfixes, and service packs.
4. *Provide Tier 2 application support including resolving escalated incidents and performing root cause analysis.
5. *Engineer, implement, and maintain the automation interfaces that connect diverse business systems.
6. *Design, build, test, and maintain application integrations using REST/SOAP APIs including request/response handling, JSON/XML payload mapping, authentication, and error/retry logic.
7. *Consume and expose third-party and vendor APIs to move data/introduce functionality between these systems and the organization’s applications.
8. *Develop, optimize, and maintain custom scripts, SQL Server Reporting Services (SSRS) reports, views, stored procedures, functions, and SSIS/ETL packages against enterprise data sources.
9. Tune, query, and report performance (execution plans and indexing) to meet business requirements.
10. Build and maintain operational dashboards and schedule report subscriptions.
11. *Validate data accuracy and reconcile output across source systems prior to release.
12. Use source control for all scripts, reports, integration code, software development; following OWASP 10 during development lifecycle and follow change management policy.
13. *Produce and maintain technical and troubleshooting documentation including interface specifications, data dictionaries, and runbooks.
14. Assess new technologies to drive continuous improvement across enterprise architecture, development, and engineering processes.
15. *Provide after-hours standby coverage for system deployments, critical events, and escalation support.
16. Perform job duties in full compliance with current departmental Internal Controls, policies, procedures, and regulations.
17. Perform other duties as assigned.

Job Qualifications

1. A high school diploma or equivalent and 5 years of related experience are required. A Bachelor’s degree in a related field can take the place of 2 years of experience, an Associates degree can take the place of 1 year of experience.
2. Experience with SQL Server administration/maintenance, T-SQL, SSRS, SSIS, HTML5, Java Script, ASP.NET, C#, .NET, APIs, and/or PowerShell required.
3. Proficiency in all aspects of software development.
4. Microsoft Certified Software Developer (MCSD) preferred.
5. Office skills must include the ability to use standard office equipment and general knowledge of Microsoft Office.
6. The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment.
7. The ability to communicate with end-users at all levels and vendors.
8. The ability to interpret an extensive variety of technical instructions.
9. Participate in training as recommended, or required.
10. The ability to maintain discretion in handling confidential information.
11. The ability to interact with guests and team members professionally.
12. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
13. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may be required to lift, carry, push, pull, or move objects up to 20 pounds on a regular basis. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus .

Working Conditions

The noise level is usually moderate. When on the casino floor, the noise level increases. The work environment is smoke free, when on the casino floor it is not smoke free.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.