Grocery Stocker

Night Stocker

As a Night Stocker, you'll become part of a highly-functioning team in the Grocery or Drug Store department, watching out for each other, working to meet common goals, and sharing that nighttime work lifestyle. Because you'll be stocking for a large footprint in the Store, you'll learn about multiple products and departments across the total Store. These learning opportunities will serve as a building block to many other jobs, and potentially, a career for you at H-E-B.

Key Responsibilities & Essential Functions:

• Stocking: Stocks shelves, refills displays; loads, unloads, and moves heavy, bulky products; may unload trucks; conditions shelves and products; learns / applies product knowledge, with an eye for detail (e.g., rotation dates, shelf / label info, etc.) to help department meet A+ Standards; keeps department clean and well-organized (includes back room and shelves, etc.); applies personal discipline to ensure compliance with / execution of established Standard Operating Procedures (SOPs) and leader direction; ensures federal, state, and company regulations and standards for product food safety and sanitation are met; works efficiently and with a team attitude; complies with / maintains productivity standards; takes constructive feedback well; applies learning to future tasks; may coach / train other Stockers
• Customer Service: Operates with team mindset, not in a silo; often works cross functionally within the Store; builds relationships across departments (e.g., Curbside); learns / models customer service and hospitality, with Customers and Store Partners; assists customers in locating product and answering product questions

Qualifications & Key Requirements:

• Age Requirement: 18+; Work Experience: Experience stocking and in customer service (preferred); Experience working in a physically demanding job a plus; Knowledge/Skills/Abilities: Understanding of SOPs / guidance related to emergency procedures, proper stocking, etc.; Communication skills; reading / writing skills; Organization and time-management skills; Customer service skills; service mentality; Ability to perform repetitive, physical tasks that sometimes include heavy lifting; Ability to think on your feet and work with agility; Ability to work as part of a team to meet nightly goals; Ability to manage multiple priorities and shift focus between tasks; close attention to detail; Ability to apply personal discipline to SOPs and leader direction; Ability to work overnight shifts, including weekends and holidays
• Education: Licenses/Certifications: Forklift / power jack training (provided upon hire)

Physical Demands & Working Conditions:

• Work in a fast-paced, demanding Store environment, while paying close attention to detail
• Perform the following, based on your department:
• Grocery: Constantly reach at waist, grasp; Frequently stand, walk, bend; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to cold, loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 50 lbs, and manage in excess of 100 lbs
• Drugstore: Constantly reach at waist, grasp; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 66 lbs, and manage in excess of 50 lbs
• Dairy: Constantly reach at waist, grasp; Constantly exposed to cold temperatures; Frequently stand, walk, bend; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 86 lbs, and manage in excess of 100 lbs
• Frozen: Constantly reach at waist, grasp; Constantly exposed to cold temperatures; Frequently stand, walk; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 60 lbs, and manage in excess of 100 lbs
• General Merchandise: Constantly reach at waist, grasp; Frequently stand, walk, bend; Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements; Occasionally be exposed to loud noise, ambient temperatures, and wet conditions; Demonstrate the ability to lift 60 lbs, and manage in excess of 60 lbs
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
• The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2019