Software Engineer

Supply Chain Fast Fulfillment It Team

Are you ready to work at the intersection of a large-scale supply chain and the absolute bleeding edge of AI? At Cisco, our Supply Chain Fast Fulfillment IT team is moving beyond traditional software development. We are an AI-native organization building the next generation of AI agents, RAG-based knowledge systems, and autonomous workflows that power the world's most sophisticated and critical supply chain.

Why join our team

• True "Startup within an Enterprise": We combine the agility of a startup with the stability, scale, and global impact of Cisco.
• AI-First Mindset: You aren't just calling APIs; you are architecting agentic frameworks (LangGraph, LangChain) and implementing RAG protocols that redefine how we manage software development.
• Full Stack Ownership: You will participate in the entire lifecycle - from conceptualization and RAG-architecture to production-grade deployment and automation.
• A Culture of Empowerment: We believe in diverse perspectives, psychological safety, and progressive collaboration. Your ideas have a direct path to production.

Who you are

We are looking for software engineers who are excited by ambiguity and obsessed with engineering excellence. If you thrive on solving complex integration challenges and want to influence how innovative solutions are delivered globally, we want to hear from you.

What You'll Do

• Drive enablement of MCP tools and AI agents, focusing on the development and management of applications using Retrieval Augmented Generation (RAG)
• Develop advanced AI agents with comprehensive security and semantic protocols.
• Deliver secure, scalable, high performing, AI native solutions across complex enterprise ecosystems
• Implement sophisticated agentic frameworks (LangGraph, LangChain) to enable robust business capabilities
• Develop scalable, AI driven test automation frameworks using tools like Playwright, Selenium, Cypress or UiPath
• Solve complex production issues for root cause analysis and implement fixes
• Exhibit excellent communication, interpersonal, and presentation skills.

Minimum Qualifications

• Education: A bachelor's degree with at least 5 years of related experience or a master's degree with 3 years of related experience.
• Programming: Strong skills in Java, Python or other mainstream programming languages, Object-Oriented Programming (OOP) principles and framework for building scalable and distributed systems.
• Architecture: Microservices, RESTful services, API management, Apache Kafka.
• Databases: Demonstrated experience in relational, in-memory and NoSQL databases (Oracle, MongoDB, Snowflake)
• AI/ML: Agentic AI, RAG, Vector Databases, Prompt Engineering, LLM integration, IDE (Copilot, Cursor etc.)
• Good understanding of Agile and DevOps practices and toolsets
• A demonstrated ability to drive customer engagement and foster a collaborative environment
• Ability to manage ambiguity, coupled with strong analytical thinking and an innovative approach

Preferred Qualifications:

• Familiarity with cloud services such as Oracle Cloud, GCP, AWS or Azure.
• Experience in Test Automation using tools like PlayWright, Selenium, Cypress or UiPath.
• Certifications in Java, DB, Cloud, AWS and AI/ML.
• Supply Chain domain experience is a plus.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $128,600.00 to $184,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$155,000.00 - $256,000.00

Non-Metro New York state & Washington state:

$138,100.00 - $227,900.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.