Dairy Supervisor

Position Overview The Dairy Supervisor is responsible for leading the daily operations of the dairy department, ensuring product freshness, strong in-stock conditions, and an organized, customer-ready environment. This role drives sales performance, minimizes shrink, and leads the dairy team in executing company standards with consistency and efficiency. Department Operations Oversee receiving, stocking, rotation, and inventory control for all dairy products Ensure proper cold chain handling to maintain product quality and freshness Maintain high in-stock levels while reducing out-of-stocks and shrink Organize cooler and backroom areas to support efficient product flow Customer Service & Sales Provide excellent customer service and assist with product inquiries Maintain fully stocked, faced, and visually appealing dairy cases Execute pricing, signage, and promotional displays accurately Support department sales through consistent product availability Team Leadership & Development Train, coach, and supervise dairy clerks Assign daily tasks and ensure productivity and completion standards are met Reinforce company expectations, safety practices, and performance standards Promote accountability and a positive team environment Merchandising & Standards Ensure proper product rotation (FIFO) and removal of expired or damaged items Maintain clean, organized dairy cases and storage areas Execute planograms, seasonal sets, and merchandising standards Food Safety & Compliance Monitor refrigeration temperatures and ensure food safety compliance Follow all sanitation, health, and safety procedures Report and resolve equipment or safety concerns promptly Operational & Financial Support Assist with inventory counts, ordering accuracy, and shrink control Track department performance including sales and labor Support efficient labor usage to meet productivity goals Qualifications Previous dairy, grocery, or retail experience preferred Strong leadership, organization, and communication skills Knowledge of perishable product handling and rotation Ability to work in a cold, fast-paced environment Basic math and computer skills Flexible schedule including early mornings, weekends, and holidays Key Competencies Product Freshness & Rotation Attention to Detail Leadership & Team Development Time Management Operational Execution Customer Focus Work Environment Refrigerated environment with extended cold exposure Frequent lifting, stocking, and bending (40–60 lbs) Fast-paced, physically demanding retail setting #J-18808-Ljbffr Tom Thumb Supermarket