Server - Downtown Crossing

Server - Downtown Crossing

LSF Legal Crossing LLC - Boston, MA 02111

Overview

Salary Range $20.00 - $60.00 Hourly Position Type Full-Time/Part-Time Job Shift Any Category Restaurant - Food Service

Description

The Server position is responsible for enhancing the guest experience by recommending and serving food and beverages according to Legal Sea Foods' high-quality standards. The Server is one of the primary contacts that a guest has, interacts directly with guests to take orders, provide menu recommendations, and deliver food and beverages promptly and accurately. The Server must always maintain a friendly and attentive demeanor.

DUTIES & RESPONSIBILITIES:

• Greet guests warmly, take their food and beverage orders.
• Explain menu items, ingredients, and preparation methods to guests. Ask about allergies.
• Enter food and beverage orders into POS system accurately.
• Provide attentive and personalized service, anticipating guests' needs.
• Check on guests during their meals to ensure satisfaction and address requests/concerns.
• Refill drinks, clear plates, and reset tables.
• Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area.
• Handle guest complaints or concerns professionally and bring issues to management when necessary.
• Present bills to guests and process payment transactions accurately and quickly.
• Participate in pre-shift meetings and training sessions as required.
• Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service.

Qualifications

• High school diploma or equivalent
• Previous experience in a restaurant or customer service role is preferred.
• Excellent interpersonal and communication skills.
• Ability to handle cash and paperwork accurately.
• Demonstrates good judgment.
• Must be knowledgeable of Legal Sea Foods menus, policies, and procedures.
• Must be well versed in Point-of-Sale system.
• Exhibits and uses good manners, proper personal hygiene, positive attitude, and promptness.
• Must be able to perform under pressure in a high-volume restaurant setting.

A comprehensive study done by our internal experts determined that our strong sellers earn up to $60.00 per hour!

We value our employees and offer a comprehensive benefits package, including medical, dental, and vision insurance, paid vacation, and a 401(k) retirement plan to support your future. Join our team and enjoy great benefits while growing in a rewarding career!

Legal Sea Foods participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows businesses to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.