Technical Architect 4C

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. com and on LinkedIn, YouTube, X, and Facebook. Design, deploy, and manage scalable cloud-native infrastructure and applications on Google Cloud Platform (GCP), with a strong focus on Google Kubernetes Engine (GKE). Develop and maintain Infrastructure as Code (IaC) solutions using Terraform to automate cloud provisioning and configuration management. Build, manage, and optimize Kubernetes deployments using Helm charts and container orchestration best practices. Design and implement robust CI/CD pipelines using GitHub Actions and other automation tools to support rapid and reliable software delivery. Develop automation scripts and operational tooling using Python, Ansible, and Node.js to improve platform efficiency and reduce manual effort. Implement and maintain end-to-end monitoring, alerting, and observability solutions using Prometheus, Grafana, and related tools. Troubleshoot and resolve production incidents, perform root cause analysis, and participate in on-call support and incident management activities. Ensure platform reliability, performance, and security through proactive monitoring, capacity planning, and system optimization. Collaborate with development, infrastructure, and operations teams to support large-scale distributed applications and microservices-based architectures. Manage Linux-based environments and leverage networking fundamentals to diagnose and resolve complex infrastructure issues. Drive automation initiatives across infrastructure, deployment, monitoring, and operational processes. Support the adoption of AI/ML and AIOps practices, including model lifecycle monitoring, AI-driven alerting, and operational intelligence solutions. Contribute to the design and operation of MLOps platforms and workflows, including AI/ML infrastructure and cloud-native data processing pipelines. Evaluate and integrate emerging technologies such as Kubeflow, Vertex AI, predictive analytics, and AI-enabled automation to improve operational efficiency and system reliability. Partner with stakeholders to implement AI-driven monitoring, anomaly detection, and intelligent incident response capabilities across enterprise platforms. Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Information Systems, Masters - Software Engineering Certifications AWS Certified Solutions Architect - Associate - UdemyUdemy, Certified Data Management Professional - RiversandRiversand, Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Certified Kubernetes Administrator (CKA) - CNCF (Cloud Native Computing Foundation)CNCF (Cloud Native Computing Foundation), TOGAF 9 Certification - The Open Group Architecture Framework (TOGAF)The Open Group Architecture Framework (TOGAF) Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling Language English Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Technical Architecture Remote Type - Hybrid Work Shift - Day Job (United States of America) Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter Make an impact – Help global enterprises solve business challenges that matter Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. We're an agentic and advanced technology solutions company that runs mission‑critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate.