Customer Experience Leader - End-to-End Service & KPIs
EDCO Products, Inc.
A leading manufacturer of building materials seeks a Customer Experience Manager in Hopkins, MN. This full-time position involves owning the customer experience and leading a Customer Service team to enhance service delivery. Candidates should have over 7 years in customer roles and strong leadership skills. The role offers competitive compensation, professional growth opportunities, and a supportive work-life balance environment. #J-18808-Ljbffr EDCO Products, Inc.
$20.15 - $21.15 per hour
Hobby Lobby in Maple Grove, MN is seeking a Customer Service Manager to ensure excellent customer service and manage front-end operations. The ideal candidate should possess strong customer service skills and a trustworthy demeanor. This full-time position offers competitive...SuggestedHourly payFull timeWeekend work- Floor & Decor Holdings Inc. seeks a Connected Customer Supervisor in Maple Grove to manage a dynamic team at the front end and inventory. You will oversee cashiering, returns... ...functions while ensuring excellent customer service and accurate stock levels. The role requires 1...SuggestedWork at officeFlexible hours
$70k - $110k
Join to apply for the Customer Experience Manager role at EDCO Products, Inc.... ...committed, and executed accurately end to end, balancing customer... ...a highly‑performing Customer Service team by setting clear... ...experience and service execution KPIs—including OTIF, Perfect Order...SuggestedFull timeSeasonal workWork at officeDay shift- Shane Co. in Minnetonka, MN, seeks a Customer Service Associate to deliver a 5-star experience to our customers. Key responsibilities include assisting operations, supporting sales, and maintaining inventory standards. This role requires at least 1 year of face-to-face...SuggestedWeekend workAfternoon shift
- ...and let’s build the future of customer experience together. Welcome to... ...roles. This position owns the end-to-end success of the customer... ..., accurate, and professional service. What you’ll do: Supervise... ...management tools while monitoring KPIs, data quality, and customer...SuggestedPermanent employmentFull timeRemote workWork from homeShift work
- ...experienced and hands-on leader to build and scale our Customer Support and Player... ...for launching the end-to-end player... ...seamless, and player-first experience. Responsibilities... ...Track and report on KPIs like ticket volume,... ...related to customer service and verification. Required...Remote work
$44.5k - $58.5k
...delivering exceptional experiences to athletes of all... ...loyalty programs and services. As a Team Captain – Endzone... ...programs (i.e., customer loyalty program participation... .... When sole leader in building, act as Head... ...closing procedures, Front End and Cash Office functions...- ...this role leads the JHM Customer Service, which encompasses... ...tracks performance through KPIs such as first-call... ...satisfaction and collections. Leader is responsible for all... ...) ~7+ years of experience in revenue cycle... ...communication skills in Back End Revenue Cycle...Remote jobFull timeWork at officeFlexible hours
- ...TJX - 13131 Ridgedale Drive - Responsibilities: Promotes an excellent customer experience and leads by example with front-of-store Associates; Trains and mentors Associates on front-end principles and loyalty programs; Manages register assignments, ensures POS coverage...
$17 per hour
...Customer Service Coordinator At Crew2, we know great things happen when talent and opportunity cross paths. We empower our associates to... ...role is responsible for creating a quality customer service experience by interacting with customers in an inbound and outbound call...Full time- ...Plymouth, Minnesota seeks a Store Manager to supervise customer service associates and manage front end operations. You will lead the store team, ensure... ...communication skills, and a bachelor's degree or relevant experience. This role provides opportunities for personal...
- ...everything that was wrong with the ER experience. Since then, we've expanded... ...exotics!) to our immersive, customer-focused experience, which... ...'s experience through service, focus, and participation—so,... ...guidance on financial options and end-of-life decisions. Process payments...Full timeFlexible hoursNight shiftWeekend work
- ...Job Description Job Description This role is responsible for creating a quality customer service experience by interacting with customers in an inbound and outbound call center environment. These duties include, but are not limited to, scheduling, handling customer...
$135k - $180k
...Job Overview: Step into a role where youll shape the heart of the customer experience at Marvin. As the Director of Customer Service, youll lead the talented team responsible for supporting our premium, highly customizable products and ensuring customers feel guided...Temporary workRelocationRelocation package- A reputable car dealership in Minnetonka is seeking a Service Cashier to maintain customer satisfaction by handling transactions accurately and providing... ...candidates possess a high school diploma and have experience in cashier or customer service roles. Join a supportive...
- ...Grove oversees daily store operations, focusing on quality service and a memorable customer experience. You lead a team, manage schedules, cash handling and... ...high service levels. You will drive performance to hit KPIs, ensure SafeTech certification, and coordinate with...
$18 - $20 per hour
...Description We are hiring for a Customer Service Shift Leader for our Excelsior stores located at 426 Lake Street in Excelsior, MN. This is... ...clothes. Your #1 priority will be ensuring a positive customer experience for our Tide Cleaners’ clientele. Do you have what it...Full timePart timeMonday to FridayShift workNight shiftWeekend work$50k - $56k
...Minneapolis, Minnesota 55444Position SummaryThe Customer Service Manager oversees a team of Customer... ...leadership to enhance the customer experience.ResponsibilitiesPlan, coordinate, and... ...goals.Monitor performance against key KPIs and support continuous improvement in service...Weekly payWork at office$17.6 per hour
...Part Time Floor Leader - Ridgedale Center Minnetonka, Minnesota... ..., creating an exceptional customer experience, a happy and motivated staff... ...of excellence in customer service, you'll drive sales, create... ...and securing the store at the end of each day. As required at...Part timeFlexible hoursShift workNight shiftAfternoon shift$18 - $25 per hour
Overview The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction... ...of age; Previous retail/customer service experience preferred We believe that building a team of...Hourly payDaily paidFull timeTemporary workPart timeFlexible hoursShift work$139.23k - $163.8k
...our best. Helping the customers and businesses we serve... ...defining and guiding end-to-end technology solutions... ..., and engineering leaders to design scalable,... ...transformation, and customer experience initiatives. Core... ...products, shared data services, and analytical...Temporary workLocal area3 days per week- ...Minnesota. This role involves overseeing daily operations, ensuring outstanding customer service, and managing staff effectively. Candidates should have at least 3 years of retail management experience and possess strong analytical and leadership skills. The position offers a...
- ...memorable moments and milestones for countless customers and colleagues. Those stories are part... ...The Manager, Sales & Customer Service ensures that the very best of Macy's is... ...Their passion for the perfect customer experience drives the service team to maintain a welcoming...Full timeWork experience placementFlexible hoursWeekend workAfternoon shift
$20.3 - $30.5 per hour
The Customer Success Coordinator is responsible for delivering an exceptional customer experience by exceeding expectations and building strong, lasting relationships. This role... ...internal requests Maintain contact center service standards and performance expectations Verify...Hourly payWork at office$65k
...Minneapolis, Minnesota. Prior relevant experience in lead generation and cold... ...in eDiscovery and Legal Services sales, including: Developing... ...a rate of 3.54 hours at the end of each week worked to be used... ...an outside sales position. KPIs + Career Path As an Account...Work at officeLocal areaRemote work- ...in Eden Prairie, Minnesota to deliver fast and friendly service in a critical customer-facing role. Responsibilities include processing transactions... ...ideal candidate should have at least 1 year of cashier experience to effectively support and train the cashiers, ensuring a...
- ...point of contact for guests. Responsibilities include greeting customers, processing orders, handling cash, and maintaining a clean work... ...distributed weekly. Join our team and help us ensure excellent service in a vibrant dining atmosphere. #J-18808-Ljbffr The Great Greek...Weekly payFlexible hours
$16 - $35 per hour
...oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists... ...typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or...Hourly payFull timeShift workNight shiftAfternoon shift- Dormont Manufacturing Co is looking for an Assistant Store Manager in Hopkins, MN to support the Store Manager with sales, customer service, and store operations. You will supervise the team, ensure high customer satisfaction, and manage tasks in the manager's absence....
$70k - $75k
...and related products to more than 400,000 customers nationwide, in virtually every industry.... ..., MN 55413 Overview The Customer Service Manager has responsibility of an assigned... ...unloading, and exposure to vehicle maintenance. Experience/Qualifications High school diploma or...Contract workTemporary workLocal areaRemote work1 day per week
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