Customer Service Associate

Customer Service RepresentativePosition summary: Performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.Position responsibilities:Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customersGreet all customers as they enter the store in a friendly and outgoing mannerHandle customer's merchandise returns; complete refund / exchange paperworkSort returns by category and return to proper areaSell appropriate Hunting and Fishing LicensesHandle and administer all incentive and reward programsRemains product knowledgeableAware of advertised salesKeeps work area clean, neat and well stocked with suppliesFollows all Company Policies and ProceduresEducation and/or Experience: High School education or equivalent experienceMathematical Skills / Reasoning Ability: Ability to calculate figures such as discounts and make change to customersCommunication Skills: Ability to communicate in a friendly and professional manner to our customers and other associatesPhysical requirements: Able to lift up to 50 pounds Able to stand for extended periodsOther Knowledge, Skills and Abilities: Ability to establish and maintain effective working relationships with Management, coworkers and customers. Ability to operate computerized Point of Sale register systemStarting Pay Rate: $17.00 - $19.75Part Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!DentalVisionVoluntary benefits401k Retirement SavingsPaid holidaysPaid vacationBass Pro Cares FundAnd more!Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable AccommodationsQualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at View email address on click.appcast.io.