Support Engineer 1 (Supply Chain Planning)

**Support Engineer**1 will support our **SaaS**customers to provide**Solution/Product support on Enterprise Supply Planning (ESP), Demand, Fulfillment, Sequencing**and our **next generation of cognitive planning applications** throughout the customer value journey with Blue Yonder. Document learnings and create knowledge articles for repeated cases What we are looking for: **Industry experience:** 1+ years of **Supply chain planning domain** experience 1+ years of experience in the will have experience working with Blue Yonder products, specifically Technical experience with Blue Yonder products preferred specifically**, Enterprise Supply Planning (ESP), Demand, Fulfillment, Sequencing and SCPO Platform** Experience with customer/client support in Supply Chain software Experience working with ITIL methodologies **Technical Skills:** Experience with Database programming/Data Modelingusing Oracle SQL and MS SQL Working knowledge of middleware (i.e. Weblogic, TomCat)Proficiency in Working knowledge of operating systems (e.g. Windows, UNIX, LINUX)Experience in scripting languages – Unix Shell Scripting, PowerShell, Python, Perl etc.**Soft Skills:** Must have excellent communication and interpersonal skills to interact with a wide variety of internal personnel with emphasis on follow-through and reporting Ability to work calmly under pressure and meet deadlines Must have strong multi-tasking skills Demonstrates the ability to work independently without losing team synergy**Education:** #J-18808-Ljbffr JDA Software