Office Assistant/ Event and Enrollment Specialist

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

• Competitive pay based on experience and skills
• Flexible scheduling
• Work/Life Balance
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

• Develop and implement local marketing strategies to boost enrollment.
• Convert Trial and Leads to enrollments.
• Organize a well maintained and clean work environment
• Assist at the front desk, providing exceptional customer service to visitors and families.
• Coordinate community outreach events and partnerships to promote our swim programs.
• Respond to inquiries via phone, email, and social media promptly and professionally.
• Track and analyze enrollment metrics to optimize marketing efforts.
• Maintain a welcoming and organized front office environment.
• Collaborate with the team to enhance customer experience and retention.
• Willingness to conduct swim lessons
• Maintain quality customer service by enforcing high customer service standards amongst all employees

• Requirements:
  • Proven experience in marketing, social media management, or customer service.
  • Strong communication skills, both written and verbal.
  • Ability to work in a fast-paced, team-oriented environment.
  • Familiarity with social media platforms and marketing tools.
  • Excellent organizational skills and attention to detail.
  • Passion for working with children and promoting aquatic safety.
  • High school diploma or equivalent; college degree preferred.
  • Flexible schedule, including evenings and weekends.
  • Prior lifeguarding and swim instructor experience a plus

• About Us:
  SafeSplash South Plainfield has been a trusted name in swim education for over a decade, providing exceptional swim lessons tailored for all ages. Our dedicated team is passionate about fostering a love for swimming while ensuring safety and fun, making us a favorite choice among families in the community.

• Office Administrative experience 
• Extensive experience with customer experience
• Finding and hosting events
• A Team-driven leader: cares about staff and leads with the intent to build up the enrollment
• Flexible schedule: will be required to work some evenings and weekends