Sales Manager

Department: Sales Reports To: Director of Sales Supervises : Sales Coordinator Revised: February 2026 Position Summary Implements and executes hotel's sales activities for assignedmarket segments to maximize profitability and guest satisfaction. Key Responsibilities Achieve budgeted sales goals through sales calls and lead cultivation. Communicate with departments regarding group arrivals and needs. Network with community organizations. Assist with sales budget and marketing plan. Submit reports and special projects on time. Handle guest complaints using Guest Service Recovery method. Maintain account files and competitive awareness. Schedule tours and client presentations. Maintain safe and organized work area. Perform other duties as needed. Qualifications Professional verbal and written communication skills. Knowledge of budgeting, forecasting, and marketing. Weekend/holiday availability; travel required. Basic to intermediate computer skills. Prefer 2+ years experience in comparable role. Job Environment Primarily indoors; some outside travel. Significant walking and standing. Some light lifting. Infrequent bending or stooping. Benefits • Medical, dental, vision, and prescription drug coverage • 401(k) • Flexible Spending Account • Employer-sponsored life insurance • Employer-sponsored short-term and long-term disability • Employee Assistance Program • Voluntary life insurance • Vacation and paid holidays