US Wealth Management Communications Executive Director

Job Description

We’re looking for a dynamic communications leader with the ability to influence, drive meaningful results, and communicate complex information in a simple and compelling manner. This leader should be adept at working through complexity, handling multiple initiatives, and collaborating effectively with C-suite executives and partners, as well as driving consistently high performance in teams.

As a Communications Executive Director in US Wealth Management and member of the Consumer & Community Banking (CCB) Communications leadership team, you will be in a high-performing team that communicates with honesty, authenticity and empathy. You will report to the Head of Content and Communications for J.P. Morgan Wealth Management and partner with senior executives, partners and peers across Consumer & Community Banking and JPMorganChase. 

Job responsibilities

• Develop a comprehensive communications strategy that supports business priorities and objectives
• In partnership with the Head of Communications and Content, serve as strategic communications counsel to J.P. Morgan Wealth Management CEO 
• Define and oversee external media relations, including PR campaigns focused on new initiatives and developments, as well as ongoing media relations, press events and executive visibility
• Develop, present and execute strategic and tactical communications/public relations campaigns that drive brand visibility, affinity and consideration 
• Develop and implement executive communications strategies that support business objectives and deepen employee engagement 
• Play a key role in the planning and execution of internal communications activities, including town halls, offsites, site visits, employee events and recognition activities
• Oversee management of communications/PR agency on campaign execution and measurement  
• Protect and enhance the reputation of the firm- both externally and among employees
• Work closely with our Field Communications team to ensure messaging across home and field offices is consistent 

Required qualifications, capabilities, and skills

• 12+ years of experience in a communications/PR role
• Ability to develop and implement cohesive and effective communication strategies that resonate with key audiences. 
• Ability to research and distill data and financial information, write and design presentations in PowerPoint and prepare talking points, scripts and other communication tools for senior leaders
• Excellent writing and editing abilities and verbal communications skills, with demonstrated ability to influence C-suite leaders
• Proven experience in proactive and reactive media relations, and execution of public relations campaigns that resulted in positive press coverage and support business results
• Deep media relations expertise with strong relationships across business, finance and lifestyle media, and fluency across social media and other multi-media channels
• Experience directly supporting senior executives with external and internal communications 
• Outstanding judgment and interpersonal skills, including partnering with executives, peers and other functional groups across the company and effectively managing and growing direct reports
• Experience leading high-performing teams that deliver consistently strong results and experience with applying measurement tools to demonstrate success 
• Ability to manage several projects simultaneously and keep deliverables on track / flag potential delays
• High level of integrity, demonstrating respect for a diversity of opinions and styles and for taking accountability for actions and results 
• Solutions-minded and outcomes oriented with negotiation and influencing skills

Preferred qualifications, capabilities, and skills

• Experience working in financial services 
• Experience with both external and internal communications 
• Experience working in a large company 

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.