Behavioral Health Technician

Since its founding in 1985, Queen of Peace Center (QOPC) has been providing family-centered behavioral healthcare for women, children, and families. As a member of the Federation of Catholic Charities, we serve the metropolitan and surrounding St. Louis area through four core programs: prevention, education, treatment, and housing. 

POSITION SUMMARY

Catholic Charities of St. Louis, Queen of Peace Center, is searching for a Behavioral Health Technician. The Behavioral Health Technician (BHT) is a key member of the treatment team, providing direct support to individuals in a residential treatment setting while fostering a safe, structured, and recovery-focused environment. Working closely with clinical and nursing staff, the BHT supports clients in achieving treatment goals through supervision, engagement in therapeutic activities, crisis intervention, progress monitoring, and documentation. This role is ideal for a compassionate and dependable professional who is committed to helping individuals build stability, develop healthy coping skills, and advance in their recovery journey.

The starting wage for this role is $18 per hour.

OVERVIEW & RESPONSIBILITIES

• Support clients in achieving treatment goals established by the clinical treatment team.
• Provide direct supervision to ensure client safety, adherence to program expectations, and participation in scheduled activities.
• Conduct client intake and orientation procedures, including explanation of program rules and expectations.
• Perform safety checks of client belongings in accordance with agency policies and procedures.
• Monitor and support client participation in treatment services, therapeutic activities, groups, and daily program requirements.
• Observe, document, and communicate client behaviors, concerns, incidents, and progress in the Electronic Health Record (EHR) and other required documentation.
• Complete daily progress notes, group documentation, and shift reports in accordance with program standards.
• Monitor and document vital signs and conduct routine detoxification monitoring according to established protocols.
• Follow medication-related procedures and collaborate with nursing staff to support accurate medication administration and documentation.
• Maintain a clean, safe, and therapeutic environment, including oversight of client chores and responsibilities.
• Respond appropriately to crises, behavioral concerns, and emergency situations using approved intervention and de-escalation techniques.
• Maintain client confidentiality and protect health information in accordance with HIPAA and organizational standards.
• Serve as a positive role model by demonstrating professionalism, respect, and recovery-oriented interactions with clients.
• Answer phones and communicate professionally with clients, visitors, team members, and external contacts.
• Maintain required certifications and training credentials.
• Safely operate ministry vehicles to transport clients and complete program-related errands as assigned.
• Perform other duties as assigned.

SKILLS & COMPETENCIES REQUIRED

• Demonstrated ability to communicate effectively and professionally with clients, families, community partners, and interdisciplinary team members, both verbally and in writing.
• Ability to implement trauma-informed, recovery-oriented approaches when supporting individuals with behavioral health and substance use disorders.
• Ability to maintain client safety through effective supervision, behavior management, de-escalation, and crisis intervention techniques.
• Ability to facilitate structured therapeutic, psychoeducational, and recovery-focused groups while promoting client engagement and participation.
• Ability to accurately complete required documentation, including progress notes, shift reports, incident reports, and Electronic Health Record (EHR) entries within established timelines.
• Ability to perform client monitoring activities in accordance with program protocols, including obtaining and documenting vital signs, conducting room and belongings searches, and collecting urine drug screens (UDS).
• Knowledge of medication-related procedures, Medication Administration Record (MAR) documentation, Naloxone use, and protocols for supporting medication administration activities.
• Knowledge of HIPAA, mandated reporting requirements, suicide prevention principles, and the ability to recognize and respond appropriately to signs of acute psychiatric or behavioral health crises.

KNOWLEDGE & EXPERIENCE REQUIREMENTS

• High school diploma or GED required; Associate degree in Human Services, Behavioral Health, Psychology, Social Work, or a related field preferred.
• One (1) year of experience in behavioral health, substance use treatment, residential services, healthcare, human services, or a related field preferred.
• Drivers License required (MO residents require Class E).
• CPR, First Aid, and Medication Level I certification required within 30 days of hire.
• Experience working with individuals experiencing behavioral health, substance use, or co-occurring disorders preferred.
• Must be able to work a flexible schedule, including evenings, weekends, holidays, and overnight shifts as needed. 

RESOURCES FOR WHICH ACCOUNTABLE

• Assigned client records, documentation, and Electronic Health Record (EHR) entries, ensuring accuracy, timeliness, confidentiality, and compliance with organizational and regulatory standards.
• Ministry equipment, supplies, medication-related documentation, and program resources utilized in the delivery of client services.
• The safety, security, and cleanliness of assigned client living areas and program environments, including adherence to established safety protocols and procedures.

Queen of Peace Center does not discriminate on the basis of handicapped status in the admission or access to, or treatment or employment in, its federally assisted programs and activities. Queen of Peace Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or disability. 




Pre-Employment Screening 
All candidates receiving an employment offer must submit a pre-employment screening. The screenings will include criminal background check and other background checks (as needed), Family Care Safety Registration, drug screen, an employment and education or licensure/certification verification. Various positions will require physical examination, Tuberculosis screening and Hepatitis A. All offers are contingent upon successful completion of required screening.