Driver - Guest Services/Bell

What you will have an opportunity to do: We are looking for a highly motivated individual to join our Guest Services team as a Hotel Shuttle Driver. The ideal candidate uses an engaging personality to create a memorable first impression for our guests as they arrive and throughout their stay. In offering a warm welcome to our hotel, the Shuttle Driver assists guests by providing transportation as requested in the local area. They serve as a source of knowledge for the guest about everything related to the hotel, its amenities, and the local area. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world‑class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Interact with all guests. The Shuttle Driver will welcome all guests to his vehicle, opening doors as needed and assisting with any bags. You will be knowledgeable of the local area and the traffic patterns and directions to commonly visited attractions/restaurants You will offer up recommendations of other areas of interest You will maintain the cleanliness and operation of the shuttle, reporting any problems that need attention to the manager You will assist guests in securing other forms of transportation as needed You will be working together with other attendants to ensure each guest has a personalized experience and will “dive” to open the door for all guests. Assist lobby attendant in keeping entrance area clean and organized “Be the difference” with all guest and employees and do more than just “the norm”. What are we looking for? At least one year in a customer service role with high guest interaction Hospitality industry experience is a plus. Valid Driver’s License with no infractions Ability to solve problems when they arise. Ability to work in a team environment is a must. Pleasant and helpful personality. Must be able to work a full shift standing and running to retrieve cars A strong desire to make an impact on other people An outgoing and engaging personality Excellent verbal communication skills Ability to work in a fast-paced setting Must be available to work various shifts including weekends and holidays Compensation: Pyramid Global Hospitality is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. #J-18808-Ljbffr Dormont Manufacturing Co