Social Media Engagement Specialist

Description

We may close this vacancy earlier than the advertised closing date if we receive a high volume of applications or identify suitable candidates through our sourcing activities. We therefore encourage interested applicants to submit their application as early as possible.

At TTC, we are enriching lives by connecting people and places.

For over 100 years, we have been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing and change perspectives.

Behind every unforgettable journey is a passionate team making it happen. That is where you come in.

Our Values

• Value Every Voice – We put people first.
• Act with Integrity – We do what is right.
• Explore Beyond Boundaries – We are driven by curiosity.
• Own the Outcome – We take responsibility for our decisions.
• Succeed Together – We have each other's backs.

ABOUT THE ROLE

We are looking for a Social Media Engagement Specialist to help shape and grow the online presence of three leading travel brands: African Travel, Lion World Travel and Brendan Vacations.

This newly created role sits within our shared Marketing Studio and is perfect for a creative, digitally savvy marketer who enjoys building communities, creating engaging content and bringing brands to life online. You will play a key role in strengthening our social presence, increasing engagement with our travel advisor community, and turning guest experiences into compelling social content that inspires future travelers.

WHAT YOU WILL DO

• Create and manage organic social media content across African Travel, Lion World Travel and Brendan Vacations
• Maintain a consistent brand voice and visual identity across multiple social channels
• Engage with travel advisors online and help build a community of active brand advocates
• Foster meaningful conversations that strengthen relationships and increase brand engagement
• Source, curate and repurpose user-generated content from guests and travel advisors
• Turn reviews, photography and travel stories into authentic social proof that supports brand growth
• Provide graphic design support for templated marketing materials and other light creative requests
• Manage multiple content priorities while supporting the marketing goals of three distinct brands

Requirements

ABOUT YOU

Essential Requirements

• 3 to 5 years of experience in social media management, community management or content marketing
• Strong understanding of social media best practices and content creation techniques
• Experience managing content calendars across multiple brands or business areas
• Working knowledge of Canva, Adobe Creative Suite or similar design tools
• Excellent written communication skills with the ability to adapt tone and style for different audiences
• Strong attention to detail and a good eye for visual consistency
• Ability to manage competing priorities and work independently
• Collaborative mindset with strong relationship-building skills

Desirable Requirements

• Experience working with travel, hospitality or lifestyle brands
• Experience engaging advisor, influencer or advocacy communities
• Knowledge of user-generated content strategies and community-led marketing
• Basic graphic design experience beyond templated asset creation
• Experience using social media management and analytics platforms