Shipping & Mailing Coordinator

Shipping & Mailing Coordinator

Job Category: University Staff

Employment Type: Regular

Job Profile: Shipping and Mail Coordinator

Job Duties: Coordinates and executes shipping and mail services for a unit including inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages for the UW-Milwaukee campus with an emphasis on superb customer service.

Key Job Responsibilities:

20% - Oversees incoming and outgoing shipments. Responsible for (package/mail) inventory management and distribution, mail and package receipt and delivery, and shipping and/or delivery of packages and freight. Utilizes standard machinery and equipment to load, unload, and transport freight and materials

• Sort, deliver, pick-up regular and intercampus mail.
• Pick up USPS mail and supplies at the Central US Post Office

20% - Maintains records and manifests regarding incoming packages, location, and date of delivery

• Use handheld scanner to produce barcoded delivery confirmations
• Use MS Excel to enter data for barcoding program
• Prepare mail permits, present for inspection, and complete.

20% - Determines policies and procedures related to mail and package receipt and delivery

• Use meter machines to process outgoing campus mail
• Reference postage charts to record proper postage for departmental chargebacks.

20% - Compares identifying information and counts, weighs or measures items outgoing or incoming shipments to verify information against bills of lading, invoices, packing slips, address labels and other records

• Process packages with Computerized shipping software for all couriers
• Prepare customs forms for international packages
• Use mailing lists to process multi-package postage
• Run reports from shipping software for monthly billing

15% - Troubleshoots shipping issues and customer complaints

• Process notifications and assist in customer communications for delivery and pick ups
• Investigate and troubleshoot lost or misdirected mail items.
• Check group email to help customers find packages and answer questions

5% - Other Duties as Assigned

• Training and guiding student workers
• Support Stores and Work Order Center to meet operational needs

Compensation:

$17.00 - $20.00 per hour (Salary will be determined by finalist's knowledge, skills, and experience)

Required Qualifications:

• Evidence of ability to lift and move objects up to 40 lbs.
• Willingness to operate (or learn to operate) a box truck
• Must possess a valid Wisconsin Driver license (or other such valid operator's permit recognized by the Wisconsin Department of Transportation) and be able to meet or exceed the minimum requirements for driving on state business as detailed here:
• Ability to work outside in extreme weather conditions

Preferred Qualifications:

• Experience in a customer service position
• Experience using hand trucks, electric pallet jacks or similar equipment

How to Apply:

Interested applicants are required to apply online and provide a resume addressing your professional level work experience as it relates to all required and preferred qualifications.

In instances where the Search and Screen Committee is unable to ascertain from the candidates' application materials whether they meet any of the qualifications, they will be evaluated as not meeting such qualifications. Additional documents submitted aside from a resume will not be reviewed.

Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified.

Finance & Administrative Affairs is required to conduct Post-Offer Pre-Employment screenings on the selected candidate for this role. Employment is contingent upon successfully passing the screening.

The selected candidate must complete a Vehicle Use Agreement application which allows a review of driver records to compare the candidate's driving record to the University Driver Authorization Standards (Risk Management Safety & Assurances). Employment is contingent upon successfully meeting these requirements.

This position is not eligible for hybrid work and requires 100% onsite work.

This position does not offer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire. Selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire.

Contact Information:

Questions can be sent to Tanner Neahous (View email address on click.appcast.io)

University of Wisconsin-Milwaukee