Principal Workfront Consultant (Remote)

Overview

The Principal Workfront Consultant (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value realization from a client’s Adobe Workfront investment. This role is the technical lead for Adobe Workfront engagements. You will combine deep technical expertise in project management solutions with exceptional relationship management skills to drive client satisfaction and loyalty. This role requires a strategic mindset to understand complex business needs, while providing hands-on guidance for optimizing Workfront and implementing best practices.
*This role can be located almost anywhere in the U.S.
What You Will Do

Adobe Workfront Solution Expertise
Develop and execute comprehensive success plans that align Workfront capabilities with client business objectives
Recommend Workfront Fusion scenarios, modules, and routes to optimize automated workflows and business processes
Recommend system integrations using connectors and APIs to ensure seamless data flow between Workfront and other enterprise systems
Provide expert guidance on Workfront architecture, scalability, performance optimization, and security best practices
Stay current with latest Adobe Workfront releases, features, and industry best practices to drive continuous improvement
Value Analysis/Solutions/Outcomes
Able to take client business objectives and turn them into comprehensive Value Realization programs(e.g., success metrics, measurement frameworks, and timeline milestones)
Evaluate information gathered from multiple client sources, reconcile conflicting priorities, decompose high-level business goals into actionable value drivers, and abstract tactical activities into strategic value narratives
Proactively identify and communicate value realization opportunities and risks to the client
Own and monitor client success metrics and key performance indicators to ensure all deliverables demonstrate measurable business value
Strategic Value Thinker
Serve as a Value Realization thought leader for assigned client engagements by implementing success frameworks and measurement capabilities that align with the overall business strategy
Understand the clients business objectives and proactively manage client and consulting team expectations around value delivery timelines
Problem Solver & Success Advocate
Proven experience using structured, disciplined approaches to solving client adoption challenges, value measurement problems, and success barriers
Ability to head off potential client satisfaction issues before they materialize and have strong client advocacy skills
Documentation & Reporting
Strong skills to produce necessary Value Realization documentation, including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards
Support the consulting team in developing value realization briefs, success statements of work, and measurement templates and tools
What You Will Have

Bachelor’s degree or relevant experience
8+ years of consulting experience in management consulting or systems integration consulting in client-facing roles
5+ years of hands-on experience with Adobe Workfront, including system configuration and implementation
Experience with Value Realization methodologies, ROI measurement, or business outcome tracking
Conducting client workshops and stakeholder sessions to define success criteria and value metrics
Basic understanding of business case development and value measurement frameworks
Adobe Workfront certification (Professional or Expert level)
Deep knowledge of Adobe Workfront architecture, features, and functionalities
Experience with Workfront Fusion scenarios, modules, routes, connectors, and API integrations
Understanding of project management methodologies (Agile, Waterfall, hybrid approaches)
Proficiency in database management and basic scripting languages
Experience with system integrations and data mapping processes
Client relationship management and stakeholder engagement experience
Success plan development and execution
Understanding of consulting delivery methodologies and client engagement processes
Strong analytical skills with the ability to translate data into actionable insights
What Will Set You Apart

MBA Desired
Understanding of change management principles and adoption methodologies
Experience in client budget management and commercial discussions

GD17

Location

Primary Location City/State: Homebased - Conway, Arkansas
Additional Locations

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person\s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
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Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact View email address on click.appcast.io.
We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
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Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here (
Attention Colorado, California, Connecticut, Maryland, Massachusetts, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact View email address on click.appcast.io.
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