EMS Systems Analyst Sr

Job Responsibilities Plan and execute system software upgrades, configurations, and application releases for the Grid and Market Solutions (GMS) suite, including ICCP/SCADA, EMS, VSAT/TSAT, PMU, Itron Load Forecast, OTS, PI, NMMS, MMS, OS, CRR, and other GMS tools. Perform non‑functional testing, patch implementations, migrations, and database updates in GMS environments. Provide 24/7 on‑call technical support, emergency recovery, and troubleshoot GMS applications and interfaces. Monitor system performance, analyze metrics such as CPU, memory, and storage, identify design problems, and drive resolution, including use of monitoring tools. Collaborate with Operations Engineering, Market Operations, and other business units during acceptance testing of new or enhanced applications. Maintain documentation, administer GMS systems, and deliver user training and support. Participate in GMS disaster‑recovery drills, certify and implement changes in production and test environments. Plan, deploy, and manage containerized GMS applications utilizing CI/CD integration tools (Ansible, Jenkins, Jfrog, GitHub, etc.). Develop and implement integration layers, messaging services, and platform integrations to improve GMS reliability. Additional Duties Virtually monitor GMS systems and applications and perform regular maintenance activities. Coordinate and perform database updates and upgrades across GMS environments. Assist operations engineering and market operations during acceptance testing of new and enhanced applications. Support effective use and administration of GMS systems by preparing technical documentation. Perform patch implementations and migrations in GMS systems. Set up and test systems with market participants as needed. Respond to system failures and operator questions on a 24/7 on‑call rotation. Work with market participants to resolve problems and implement changes. Perform emergency recovery and troubleshooting of GMS systems and applications. Maintain real‑time data collection to support GMS systems and applications. Maintain, troubleshoot, and repair GMS systems, applications, and interfaces. Use system data metrics (CPU, memory, NFS storage) to troubleshoot GMS issues. Proactively identify design problems and drive resolution. Participate in GMS disaster‑recovery drills and certify changes to production and test environments. Interface with ERCOT QSEs on a regular basis for communication tests and support. Analyze system performance and recommend business enhancements. Represent GMS Production Department at inter‑departmental meetings. Work with vendors to clarify GMS capabilities, requirements, and resolve issues. Perform systems maintenance and improvement activities to support GMS effectiveness. Participate in planning and evaluating the impact of system modifications and maintenance activities. Enhance GMS systems and application monitoring to improve reliability. Train and support users on all aspects of GMS and related applications. Participate in industry meetings and discussions related to GMS technologies. Provide training or supervise less‑experienced systems analysts. Act as mentor and advisor to less‑experienced engineers/analysts. Work independently on assignments and projects. Collaborate with multifunctional teams to obtain input and address comments. Assist in developing tools, processes, and procedures that enhance system reliability. Participate with other ERCOT departments to select and implement system changes. Qualifications & Requirements Experience with one of the vendors (GE, Siemens, Hitachi Energy/ABB, Resource Innovations, OSI Inc.) and systems such as EMS, MMS, or Outage Management Systems. Experience with AVEVA PI Historian, Web Tools, and power‑grid technologies. Proficiency in XML, Java, CSS/HTML, JSON, and web technologies. Experience with Oracle PL/SQL and Microsoft/SQL‑Server databases. Experience with Azure/AWS cloud technologies and container platforms (Linux OpenShift, Docker, Kubernetes). Experience developing integration layers using messaging services (Tibco JMS, AMQ). Programming language skills: FORTRAN, C, C++, Java, Perl, Python, and PL/SQL. Proficiency in shell scripting and CI/CD tools (GitHub, Jenkins, Ansible, Jfrog). Knowledge of Jira, qTest, and other defect tracking tools. Experience Requirements Level 2 Analyst: Minimum 1year of job‑related work experience in areas such as EMS/ICCP/SCADA, MMS, outage management, Linux OpenShift, Docker, Kubernetes, PI, or dashboard creation on Linux/Windows platforms. Level 3 Analyst: Minimum 3years of job‑related experience in the same areas as Level2. Senior Level Analyst: Minimum 5years of job‑related experience in the same areas as Level2. Education Bachelor's Degree required in Electrical Engineering, Computer Science, Computer Engineering, or a related field. Master's Degree preferred, or equivalent combination of education and experience. Work Location Employees must be on‑site in Taylor, TX, at a minimum of 2days per week, with the ability to work remotely from a Texas residence as needed. >100% on‑site or hybrid arrangements are possible based on business needs. Employment Terms The position is a full‑time, at‑will employment at ERCOT. Salary is based on overall experience and ranges from $109,000 to $150,000. EEO Statement ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information, or any other protected category under federal, state or local law. #J-18808-Ljbffr Electric Reliability Council of Texas Inc