Vehicle Delivery Specialist

Position Overview We are seeking a dedicated and detail-oriented Vehicle Delivery Specialist to join our team in Troy to provide a seamless customer experience by facilitating online vehicle acquisitions and pickups. Location: 777 John R Rd, Troy, MI 48083. Schedule: 5 days a week; flexible schedule needed (weekends included). Pay: Hourly pay range $19.25–$28.85; anticipated starting rate $19.25–$21.00 per hour, subject to interview and pay equity considerations. What You’ll Do Facilitate online vehicle acquisition sales via an online portal. Maintain customer appointment calendar. Educate customers on the process. Maintain marketplace reports. Provide an excellent customer experience while completing thorough vehicle inspections. Execute vehicle acquisition paperwork. Maintain excellent communication with team and store leadership. Use online valuation tools to purchase or valuate customer vehicle. Troubleshoot customer needs or concerns. Navigate customers through the vehicle acquisition process. Complete required paperwork with customer. Acquire and maintain a notary commission. Under intensive training to stay up to date on all brand products and features. What You’ll Bring Valid driver’s license with a clean driving record. Strong attention to detail and organizational skills. Excellent verbal and written communication skills. Demonstrated sense of urgency with ability to prioritize in a fast‑paced environment. Active listening and strong interpersonal skills. Critical thinker with effective problem‑solving abilities. Proven time‑management skills and ability to meet deadlines. Solid knowledge of vehicle products and features. Comfortable navigating multiple systems, tools, and technologies. High School graduate or equivalent; 18 years of age or older. We are a drug‑free workplace. We Offer Competitive pay. Medical, dental, and vision plans. Paid holidays and PTO. Short‑term and long‑term disability coverage. Paid life insurance. 401(k) retirement plan. Employee stock purchase plan. Lithia Learning Center. Vehicle purchase discounts. Wellness programs. Equal Employment Opportunity We are committed to equal employment opportunity for all employees and applicants irrespective of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #J-18808-Ljbffr Lithia Motors, Inc