Parts Specialist Trainee

IBS Site Parts Specialist- TraineeUnique NAPA opportunity…A NAPA Parts Store where you'd least expect it… NAPA is a Parts Store and So much more! Did you know that some of NAPA's biggest customers are Airlines, City & Government facilities and public schools? NAPA supplies many parts to these places that keep them moving and because we have been so successful at it, we are looking to grow this division even more! We already said that we are "so much more" and to prove it, we are looking for a special Talent to join our Integrated Business Solutions (IBS) Division.The Parts Specialist - Trainee will play a critical role in our partnership with one of four focus areas: Government, Transportation, Commercial, Dealership. This person will provide on-site parts management, procurement, and inventory, while managing people and processes. We are looking for someone who is passionate about providing non-stop customer service in this extremely important partnership. Keeping equipment running is a major part of these companies bottom line, so we need a high energy leader who will be able to not only nurture this vendor relationship, but also keep everything running smoothly and ensure that they have the right parts to the right place at the right time…on time!This role may be for you if:You are open to learning, hands-on training, and ultimately moving into a NAPA IBS roleAre comfortable with working in a Fleet shop environmentYou have a background in automotive aftermarket, dealerships, parts, light/heavy duty equipment, ground support industryYou have experience in supply chain, parts procurement, and or logistics. Demonstrated leadership in the automotive after-market industry, preferably an automotive parts department, dealership, heavy duty and/or fleet establishmentYou enjoy representing a dynamic and respected brand along with going out of your way to provide tremendous customer service!You love building and sustaining relationships with your team and outside vendorsYou enjoy coming up with better processes and being looked at for the go to person for answers to customer's questionsA Day in the life (what you will learn):Providing an outstanding and a very high level of customer service with our partner and customerWorks in unison with the IBS Site Manager and team ensuring all daily/weekly/monthly reconciliation items are handled per policy and procedure guideAddressing customer sales/service questions and problems quicklyShifting into a high gear and bringing a high energy to our NAPA parts counter at our IBS locationHelping team members when working with customers or finding auto partsNavigating computer and paper catalog systemsWorking towards continuous improvement with our on-site parts store relationship - processes and proceduresLifting merchandise up to 60 lbs.Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and peopleWhat you'll need:An open mind for trainingPassion for customer care, relationship management, and going out of your way to take care of customersAutomotive Aftermarket/Parts/Light & Heavy Duty/Diesel/AftermarketExperience with inventory protection, asset management and catalogingDemonstrated leadership in the automotive after-market service industry, fleet services, government contracts, dealerships, or retail establishmentsPossess personal drive, self-motivation and ability to not only identify issues, but finding immediate solutions for customerCapable of operating point-of-sale system, cataloging and customer fleet management softwarePossess analytical/problem solving skills and a non-stop drive for solving customer issues and coming up with solutionsThrive in a super-fast paced environmentWelcome "being the go to person"!High School Diploma, GEDFlexibility in schedule including evenings, weekends and holidaysAnd if you have this, even better:Background in Aviation and/or Ground Support EquipmentTechnical school, and/or college degree a plusAutomotive Parts experienceParts procurement, Supply Chain & LogisticsASE Certification(s)Why NAPA may just be the right place for you:Awesome people and brandOutstanding health benefits and 401KStable company. Fortune 200 with a "family" feelCompany Culture that works hard, yet takes care of employeesOpportunity for accessing multiple career paths, ongoing development, with support from leaders and your teamThis position offers a starting hourly rate of $21.25. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.Benefits:Health Insurance: Comprehensive medical, dental, and vision plans.Retirement Plan: 401(k) with company match.Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leaveAdditional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.