Head of Solutions Engineering

Head Of Solutions Engineering

We're looking for a Head of Solutions Engineering to help customers integrate, build and experiment with machine-learning models using the Shaped Platform. You'll collaborate with a diverse range of customers to solve their ranking challenges. Additionally, you'll contribute to shaping our product roadmaps based on their customer requirements.

Qualifications

• Bachelor's in computer science, data science or mathematics related field. Master's degree or PhD will be advantageous.
• 6+ years of industry experience in a software engineering, data science or solutions engineering role
• Proficient with Python, SQL
• Have the willingness to wear many hats, be passionate about unblocking issues for customers, and have an excitement for problem-solving
• In-depth knowledge of mathematics, statistics and algorithms.
• Operate well within fast paced, small teams
• Excellent written and verbal communication skills.

Responsibilities

• Become an expert at using the Shaped ranking platform
• Experiment with ranking models for customer's discovery use-cases
• Analyze data to identify performance improvements for customers' models
• Experiment with pre-trained image, language, audio and video embedding models that understand our customer's discovery data
• Build strong relationships with customers' technical teams and leaders to ensure long-term success with Shaped
• Deliver technical demos to showcase the Shaped's capabilities to customers.
• Proactively communicate with customers on timelines, updates and next steps

Additional Information

All your information will be kept confidential according to EEO guidelines.

• Salary $150K - $180K
• Equity 0.20% - 0.50%