Hospitality Host

Job Description:

Full Time Hospitality Sales Host
At Ponzi Vineyards, hospitality isn't a department. It's the heartbeat of a pioneering Oregon winery that has welcomed guests for over five decades.

We're looking for a Full time and Part Time Hospitality Hosts to join our team during our busiest times supporting weekend tastings, private events, and peak-season experiences with warmth, intuition, and the spirit of unreasonable hospitality.

As a Hospitality Host, you help create the moments guests remember most. Whether guiding a tasting, supporting a wine dinner, or welcoming a full patio on a summer afternoon, you represent a legacy brand and help bring the Ponzi story to life.

Your purpose: make every guest feel seen, valued, and delighted. In doing so, you deepen their connection to Ponzi and help grow wine sales, club membership, and lifelong brand loyalty.

You bring curiosity, confidence, and a love of people. You elevate simple moments, celebrate the details, and show up ready to make someone s day.

What You Will Do

Create unforgettable guest experiences.

Welcome guests with warmth and genuine enthusiasm for Ponzi.

Support tastings, events, and peak weekend service with polished hospitality.

Share the story of Ponzi, its pioneering legacy, and the beauty of the Laurelwood District.

Guide guests through wine tastings with confidence and authenticity.

Encourage wine purchases and club membership through thoughtful, relationship-first hospitality.

Anticipate guest needs and look for the extra inch that turns a visit into a memory.

Support private events, wine dinners, and seasonal experiences as needed.

Assist with restocking wine and merchandise in the tasting room.

Maintain a calm, polished presence that reflects Ponzi s grounded-luxury aesthetic.

What You Bring

Hospitality instincts.

Warm, intuitive people skills and the ability to create authentic connections.

Positive, team-oriented energy and the ability to stay calm in busy environments.

Strong attention to detail and pride in delivering thoughtful service.

Curiosity about wine and enthusiasm for learning about Ponzi and the Willamette Valley.

Operational awareness.

Ability to multitask in a fast-paced tasting room and event environment.

Reliability, accountability, and strong follow-through.

Success Looks Like

Guests leave glowing and come back again.

Strong wine sales and club conversions driven by genuine hospitality.

Positive guest feedback and five-star reviews.

Seamless support of busy weekends, events, and seasonal programming.

A tasting experience that reflects Ponzi s pioneering spirit and welcoming culture.

Role Requirements

Primarily availability during peak months (spring fall), weekends, and occasional offseason events.

Availability on weekends and occasional evenings.

3+ year of hospitality, restaurant, tasting room, or events experience preferred.

Comfortable with technology (TOCK, Commerce7, MS Office preferred).

Food Handler s Certificate and OLCC Server Permit (can obtain on the job).

WSET or wine knowledge a plus but not required.

Able to stand for extended periods and lift/carry up to 50 lbs.

Must be 21+.

Compensation & Benefits

High-season average earnings: $29- 35/hr (includes $17/hr base + gratuities, commissions, incentives).

50% employee discount on wine and merchandise.

Paid sick time.

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