Field Service Engineer

Field Service Engineer – CNC / Industrial MachineryIncrease your chances of an interview by reading the following overview of this role before making an application.We are partnering with a global manufacturer of advanced automation equipment and CNC machine tool accessories to identify a Field Service Engineer to support customers throughout the Midwest. The company designs and manufactures highly engineered equipment used alongside CNC lathes and other machine tools in industrial manufacturing environments.This is a hands-on, customer-facing position responsible for the installation, maintenance, troubleshooting, repair, and technical support of industrial machinery at customer facilities.Key ResponsibilitiesInstall and configure new machinery and equipment at customer facilitiesPerform preventive maintenance, inspections, repairs, and equipment upgradesDiagnose and troubleshoot mechanical, electrical, and electronic issuesInterpret machine alarms and use diagnostic tools/software to identify problemsWork with HMI parameters and machine configurationsPerform software updates and equipment adjustments as requiredComplete hands-on mechanical work, including equipment modifications and machine interfacingReplace components and parts to minimize customer downtimeProvide technical training to machine operators and maintenance personnelMaintain detailed service documentation and reports through the company CRMCommunicate professionally with customers and provide updates throughout service visitsWork independently in the field while collaborating with the broader technical service teamIdeal BackgroundApproximately 5+ years of experience within CNC machinery, machine tools, industrial maintenance, or field serviceExperience as a CNC Maintenance Technician, CNC Service Technician, Field Service Technician/Engineer, CNC Machine Operator, or similarStrong understanding of mechanical, electrical, and electronic systemsExperience troubleshooting and servicing CNC machinery or related industrial equipmentFamiliarity with CNC lathes, turning equipment, bar feeders, or machine tool accessories is highly preferredComfortable working with HMIs, machine alarms, diagnostics, and software updatesStrong hands-on mechanical troubleshooting and repair abilitiesAbility to work independently at customer facilitiesStrong communication and customer service skillsAssociate/2-year degree in Electromechanics, Automation, or a related technical discipline preferred; equivalent hands-on experience will also be consideredLocationCandidates should be based within the Midwest, with particular interest in candidates located in:Ohio: Columbus, Cleveland, Sandusky, Fremont, Tiffin, Marion, Mansfield, Ashland, Wooster, Canton, Kent, Warren, MentorIndiana: Indianapolis, Gary, ValparaisoIllinois/Wisconsin: Greater Chicago area, Rockford, Aurora, Naperville, Milwaukee, Racine, Kenosha and surrounding areasThis is an excellent opportunity for someone with a strong CNC/machine tool background who enjoys hands-on troubleshooting, working directly with customers, and operating independently in a field-based environment.Interested in learning more? xhyhwjd Please apply or reach out directly for a confidential conversation.