Chief Clinical Officer, LMSW, LPC, LLP

Chief Clinical Officer, LMSW, LPC, LLP

Integrated Services of Kalamazoo is seeking a Chief Clinical Officer. The ideal candidate will bring progressive leadership experience and a genuine commitment to serving individuals across diverse racial, ethnic, and cultural backgrounds.

Position Type: Full Time

Job Type: Permanent

County: Kalamazoo

Salary Range: $115,000-$140,000 commensurate with experience per Year

Send applications to: iskzoo.org/careers

Please include your resume when applying.

Kalamazoo, MI Management Full Time, Day Shift Minimum Starting Salary: $115,000-$140,000 commensurate with experience

Are you a visionary clinical leader who believes that exceptional behavioral health care can transform lives and strengthen communities? Would you like to be a valuable member of a diversity driven, mission-minded team that impacts our community? If so, we have an exciting opportunity for you to join our executive team as our Chief Clinical Officer.

What You Will Be Doing As Chief Clinical Officer (CCO), you'll sit at the intersection of clinical excellence and executive strategy — shaping the future of behavioral health services for the communities we serve. This is a high-impact leadership role with broad reach across our organization.

Lead Clinical Strategy & Quality- Provide executive oversight and strategic direction for all clinical services, spanning youth and families living with serious emotional disorders, adults navigating mental illness and/or substance use disorders, and individuals with intellectual and developmental disabilities. You'll champion evidence-based, culturally responsive care while ensuring full compliance with regulatory bodies (MDHHS, Medicaid), accreditation standards (CARF), and payer requirements.

Drive Organizational Alignment- Partner closely with the executive leadership team to ensure clinical operations reflect our organizational mission, values, and long-term strategic goals. You'll also serve as our designated leader for Certified Community Behavioral Health Clinic (CCBHC) compliance, ensuring we meet — and exceed — all program requirements.

Develop & Empower Your Team- Lead, mentor, and supervise clinical directors and multidisciplinary teams. You'll build and sustain robust structures for recruitment, retention, professional development, and clinical supervision — all grounded in a culture of accountability, trauma-informed care, equity, and staff well-being.

Shape Clinical Systems & Standards- Own the development, implementation, and ongoing evaluation of clinical policies, procedures, and standards of care. You'll ensure our practices remain current, consistent, and outcome-driven.

Collaborate Across the Organization- Work hand-in-hand with operations, finance, IT, and compliance teams to streamline clinical workflows, strengthen capacity, and break down silos — because great clinical care requires the whole organization working together.

What We're Looking For We're seeking a seasoned clinical leader who brings a track record of progressive leadership experience and a genuine commitment to serving individuals across diverse racial, ethnic, and cultural backgrounds. You thrive in dynamic environments and bring both the knowledge and the people skills to lead with confidence.

You'll be a strong fit if you:

Possess deep expertise in clinical practices and evidence-based standards of care Approach complex challenges with a calm, methodical problem-solving mindset Have working knowledge of the Michigan Mental Health Code, Medicaid/Medicare requirements, managed care systems, and medical necessity criteria Are comfortable navigating fast-paced, high-pressure situations with professionalism and focus Have a proven ability to lead and inspire multidisciplinary teams within complex healthcare settings

What We Require

Master's degree required in Social Work, Counseling, or Psychology along with a Licensed Master of Social Work (LMSW), Licensed Psychologist (LP), Limited License Psychologist (LLP) or Licensed Professional Counselor (LPC). Minimum of 7-10 years of progressive clinical leadership experience in a behavioral health setting. Experience in a Community Mental Health setting and/or experience in CCBHC preferred. Advanced computer skills, including word processing, spreadsheets, database management, e-mail and financial software packages.

Who We Are Integrated Services of Kalamazoo (ISK) has been delivering quality services and programs to improve the lives of those we serve for over 30 years. ISK works with youth, families, and adults with mental illness, severe emotional disturbance, intellectual and developmental disabilities, and substance use disorders to help them succeed. We provide welcoming and diverse community partnerships which collaborate and share resources to support individuals and families to be successful and achieve their goals in a trauma-informed and DEI environment.

Why Work For ISK Because we make a difference in the lives of the individuals we serve in the Kalamazoo community every day. You will have the opportunity to work with amazing co-workers in an environment that values diversity, inclusion, work/life balance and encourages ongoing education for professional development.

We offer a competitive compensation and benefits package, with some of the best retirement plans in Southwest Michigan. You will also enjoy 12 paid holidays, 34 days of PTO and the opportunity to earn additional PTO hours for participating in our wellness program!

Come Join Us!

Individuals of diverse racial, ethnic, and cultural backgrounds along with bilingual candidates are encouraged to apply. ISK is an equal opportunity employer that encourages diversity and inclusion among its workforce. ISK fomenta la diversidad y la inclusión.

We look forward to meeting you!

Physical Requirements / Working Conditions: Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility.

Physical Efforts – Job demands include prolonged sitting and standing. Requires light lifting up to 25 pounds, stooping, kneeling, crouching, or bending. Requires coordination of hands and/or eye/hand/foot and ability to hear and communicate verbally.

Working Conditions – In office environment with noise from computers, copy machine, and telephones. Use of computer for periods in excess of 30 minutes at a time. May be exposed to bloodborne pathogens, infectious diseases, and parasites. May encounter community environments that include homes, schools, courts, and other community settings that may or may not be barrier-free. Travel throughout the Kalamazoo area may be required.