Industrial Machinery Project Manager (FT)

: Project Manager Position Summary: The Customer Service Project Manager manages complex product commissioning, installations of industrial equipment and upgrade initiatives from planning through delivery, working with a cross-functional team to drive projects to a successful conclusion with a dedicated focus to our DIPE and RECO2 systems (Dry Ice Production Equipment and Recovery CO2 Systems). Position Responsibilities:

• Planning:
  • Facilitate and support DIPE/RECO2 project sponsors in scope review- converting high-level consumer and business needs into functional requirements and measurable deliverables.
  • Build plans to equal project need, with preparations that are neither more nor less than the risk or activity required.
  • Identify potential project risks and pre-emptively develop strategies to mitigate and/or exploit such risks while working with the customer and other Cold Jet personnel to problem solve and strategize.
• Executing:
  • Direct and manage DIPE/RECO2 project from Purchase Order to completion; while closely monitoring and modifying scope (as needed), quality, schedule, budget, resource, and risk.
  • Prepare and execute FEED studies in close collaboration with customers appointed technical lead with support from Cold Jet engineering when needed.
  • Generate regular DIPE/RECO2 project status updates and communications to stakeholders, ensuring that those who need to know are kept in the loop of what's going on with the project.
  • Identify additional business opportunities, propose and negotiate Service Agreements and offer other, out of scope, services.
  • Service Contacts key account management.
  • Adapt to changing demands and priorities.
  • Build and maintain project documents and records.
  • Ensure timely and effective delivery of products to commercialization.
  • Professionally escalate project problems and challenges, when necessary.
  • Help manage customer service workload when needed.
  • Coordinate implementation of requested engineering changes with the Operations team.
  • Coordinate global technical documentation.
  • Coordinate communication and collaborate with others to finalize decisions.
  • Provide training to customers and internal stakeholders when needed.

Position Requirements Education & Experience:

• A bachelor's degree or a high school diploma with at least five years of technical project management and installation/ commissioning experience.
• Experience as Technical Engineer or Project Coordinator in complex projects, preferably in Gas & Chemical Process industry.
• Experience should include managing enterprise-wide projects - which have included internal and external team members across disciplines of accounting, engineering, information technology, marketing, manufacturing, sourcing and sales.
• Experience with Monday.com, HubSpot CRM, and ERP/EPICOR is a plus.

Skill Competencies:

• Strong leadership talent, and ability to work as a team with department leaders and colleagues.
• Strong knowledge in all phases of the project management life cycle and after sales services.
• Excellent verbal and written communication skills in both a one-on-one setting as well as leading meetings.
• Outstanding organizational skills.
• Expert knowledge in Microsoft Office; expert knowledge of general management software programs.

About ColdJet:

Cold Jet is an innovative, energetic company that prides itself in the design, production, and sales of world-class, state-of-the-art dry ice technology. Cold Jet is managed by a knowledgeable and experienced team of dynamic and dedicated professionals, working towards a clear vision. Through their leadership, individuals and teams achieve challenging and focused goals, fostering personal achievement and loyalty to a company that values a job well done.By recruiting, hiring, training and retaining the most talented professionals, we continue to build our legacy of innovation and excellence. Learn more about our culture at careers.coldjet.com