Host/Hostess

Host/Hostess

Zippy's core purpose is to "share Hawaii" by being committed, humble, passionate, supportive, and acting with integrity. All employees are responsible to deliver Ka Hana Pono: do the right thing and work in the right way.

Responsibilities:

• Greets guests with ALOHA even through your mask
• Inputs guest name and telephone number into a wait-list app on iPad as necessary, ensuring to capture a name and phone number for every table seated.
• Maintains a safe and sanitary work and Guest area through constant cleaning, organizing, and replenishing of necessary items.
• Alert Guests through wait list App & confirms guest temperature reading
• Table Management - Uses table rotation & marks table numbers on wait list as well as marking complete on the "seated" list
• Maintains communication with Door Host (if applicable) and Sanitation Specialist to manage restaurant seating
• Escorts guests to their table in an efficient and courteous fashion.
• Is knowledgeable of menu items and details of ongoing promotions.

Qualifications:

Scheduling:

• Meets assigned shift requirements.

Physical Activity:

• Regularly push, pull, and carry objects.
• Stand and walk on foot for at least 6-8 hours.
• Reach at shoulder level and below waist constantly, above head occasionally.
• Bending downward or forward at waist or knees occasionally.
• Talk and listen to communicate instructions.

Physical Requirements:

• Light work. Exerting up to 20 pounds of force.

Visual Requirements:

• Able to visualize accuracy, neatness, and thoroughness of the work assigned.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Pre-Employment Requirements:

• Passed a tuberculosis (TB) skin test within 12 months of the date of hire OR Dated/Issued at the age of 16 or older.
• Pass a drug screening test.

Environmental Conditions:

• Works in an air-conditioned environment.

Education:

• High school diploma or equivalent preferred.

Experience:

• Previous cash handling preferred.
• Minimum of 1 year experience as a host or server preferred.
• Basic computer skills preferred

Necessary Skills:

• Basic math and writing.
• Able to interact with guests and co-workers in a friendly, enthusiastic, and outgoing manner.
• Able to work independently or as part of a team.
• Ability to influence others using strong interpersonal skills and maintain control of restaurant operations, directing the workforce where appropriate.
• Possess problem solving and critical thinking skills.
• Reading, writing, speaking, and comprehending the English language.

Necessary Attributes:

• Trustworthy with company property.
• Enjoys multi-tasking in a fast-paced environment.
• Punctual and dependable.