SRE Engineer

Tech3pillars Technologies

Maryland, MD

Role: SRE / Production Support Engineer

Location: Phoenix, AZ

Key Responsibilities

Provide SRE and production support for Secure File Transfer services.
Monitor file-transfer services, perform message/file tracking, analyze failures, and restore services when required.
Troubleshoot file-transfer issues across SFTP, AS2 and .
Support incident, change and problem management processes, including RCA and SLA/SLO management.
Build and maintain operational monitoring, dashboards and alerts.
Support security-related operational activities including PGP encryption/decryption, certificate renewals, SSH and key rotations .
Support SFT services running on enterprise Kubernetes/OpenShift and RHEL environments.
Troubleshoot traffic-routing and connectivity issues involving GTM/LTM concepts.

Required Technical Skills

Seeburger BIS Administration: Monitoring, message tracking, error handling and service restarts
File Transfer: SFTP, AS2,
IBM Connect Direct: Good-to-have knowledge
Observability: Splunk, Elasticsearch, Kibana/KQL
Platform: Kubernetes/OpenShift and RHEL
Security: PGP, SSL/certificates, SSH and key rotation
Networking: GTM/LTM and traffic-routing methods including ratio-based, topology and round-robin
ITSM/SRE: Incident, Problem and Change Management, SLA/SLO and RCA

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Vacancy posted 2 days ago

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