Senior Director of Product Management, Platform and Infrastructure Services

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2024, GEICO earned premiums worth over $43 billion U.S. dollars. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. GEICO is in the midst of an exciting transformation as a product and tech powered company. We are seeking a Senior Director of Product Management, Platform and Infrastructure Services. This role will define and drive the enterprise product strategy for Platform & Infrastructure Services across GEICO, spanning IaaS, hybrid cloud, data center engineering, and network platforms. The leader will be responsible for translating enterprise priorities around platform adoption, reliability, cost efficiency, and developer productivity into a cohesive product strategy across a broad portfolio of foundational services. These include compute, databases, messaging, storage, document platforms, hybrid cloud, identity and access, networking, and developer platforms. In this role, you will bridge product, platform engineering, SRE, and business teams, driving a unified roadmap across PaaS and Infra while ensuring: Platforms are highly available, secure, and compliant Infrastructure is cost-efficient and optimized via FinOps levers Developers increasingly self-serve via platform capabilities and paved roads Adoption of platform services scales through a forward-deployed engineering model. Location: Seattle (preferred location) and Palo Alto. Key Responsibilities 1. Platform & Infrastructure Product Strategy & Vision Define and execute a multi-year product vision across Platform and Infrastructure domains, including: Platform services: compute, databases, messaging, storage, API management, and document platforms Infrastructure services: hybrid cloud, private cloud, network, identity, and data center engineering Drive a “platform-first” strategy focused on adoption and reuse, ensuring GEICO workloads run on standardized, enterprise-grade platforms rather than bespoke infrastructure. Align strategy to enterprise priorities: Cost-to-serve reduction via cloud optimization, repatriation, and FinOps Platform reliability and operational excellence (availability, MTTx, incident reduction) Developer productivity through self-service platforms and paved roads 2. Portfolio Ownership & Product Roadmap Leadership Own and drive a cross-platform product roadmap spanning: Unified Control Plane for consistent provisioning and operations across services Core services (databases, messaging, caching, storage, API management, workflows) Document, workflow platforms AI-native developer experiences (e.g., AI-blueprints, AI-assisted migrations, MCP integration) Hybrid cloud platforms and private cloud capacity expansion Infra modernization Identity, certificate, and security infrastructure Data center lifecycle Ensure roadmap prioritization is: Adoption-driven (platform usage, onboarding metrics, customer growth) Cost-informed (FinOps savings, utilization, cost attribution gaps) Reliability-aware (incident trends, platform health, SLA adherence) 3. Platform Adoption & Developer Experience Drive adoption of platform services through: Forward-deployed engineering model to onboard critical workloads Standardized “paved road” experiences (blueprints, Terraform, GitOps patterns, AI-assisted workflows) to fast track adoption Unified developer experience via a single control plane interface for all services 4. Cost Optimization & FinOps Leadership Lead platform-level FinOps strategy across PaaS and Infrastructure: Drive cost and utilization optimization initiatives via targeted improvements, rightsizing compute/storage/network resources, SKU optimizations and platform consolidation Partner with FinOps & engineering to build cost insights and attribution models Ensure cost efficiency scales alongside platform adoption 5. Reliability, Availability & Operational Excellence Ensure platforms meet enterprise standards for: Availability and resilience SLOs Operational excellence (incident reduction, MTTx improvements) Security, compliance, and vulnerability management (e.g., large-scale remediation efforts, PCI/NYDFS alignment) Drive production readiness across hybrid cloud platforms 6. Stakeholder Alignment & Execution Governance Act as the central product leader across Platform & Infra portfolios, driving alignment across: Platform engineering and infrastructure teams Cybersecurity, SRE, and developer experience teams Finance (FinOps, procurement, cost governance) Business and application teams onboarding to platforms Ensure: Clear prioritization of platform investments Alignment on cost, reliability, and adoption goals Visibility into roadmap status, risks, and dependencies Required Qualifications 12+ years of experience in product management leadership for platforms, infrastructure, or cloud services Experience owning large-scale platform portfolios (PaaS, IaaS, or hybrid cloud) Proven success in driving platform adoption and developer experience at scale Strong understanding of: Cloud platforms (Azure, hybrid cloud environments) Platform engineering (paved roads, self-service platforms, control planes) Distributed systems (databases, messaging, storage, APIs) Experience driving cost optimization / FinOps initiatives at scale Demonstrated ability to influence in complex, matrixed organizations Preferred Qualifications Experience building internal developer platforms (IDP) or unified control planes Familiarity with AI-enabled developer workflows and platform automation Background in infrastructure modernization (hybrid cloud, private cloud, DC transformation) Experience scaling enterprise SaaS-like platforms internally What Success Looks Like Platform services achieve broad adoption across GEICO engineering teams, reducing bespoke infrastructure Infrastructure and PaaS platforms deliver high availability and reliability at scale Measurable reduction in cost-to-serve through FinOps and optimization levers Developers increasingly self-serve via unified platform experiences and paved roads Clear, data-driven visibility into platform health, adoption, and business value Platform & Infrastructure Services become a core enabler of velocity, resilience, and efficiency across GEICO What We Offer: Competitive salary and benefits package Opportunity to work with a talented team of engineers, data scientists, and product managers Collaborative and dynamic work environment Professional development opportunities and training Flexible work arrangements and remote work options The GEICO Pledge: Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. In office and remote opportunities, as well as our signature GEICO Flex program, offering the ability to work remotely for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. Annual Salary $195,000.00 - $315,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. Annual Salary $195,000.00 - $315,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s wo