ENFORCEMENT/AMBASSADOR

Job Description

Job Description

Description:

• The shifts are from 8:30 AM until 4:30 PM

Patrol and Monitoring:

• Patrol assigned parking areas on foot, bicycle, or vehicle to identify parking violations, such as

expired meters, improper parking, or unauthorized use of parking spaces.

• Monitor parking facilities for any signs of illegal activity, vandalism, or safety hazards, promptly

reporting any concerns to supervisory staff or law enforcement.

Issuance of Citations:

• Issue parking citations to vehicles found in violation of parking regulations, accurately documenting

the infraction and location.

• Explain parking regulations to violators and provide information on citation payment procedures

and appeals process.

• Ensure proper documentation and recording of issued citations, including license plate numbers,

vehicle descriptions, and violation details.

Customer Service:

• Provide courteous and professional assistance to the public, answering questions and providing

information regarding parking regulations, payment options, and parking facilities.

• Address complaints or disputes related to parking citations, explaining the citation process and

procedures for contesting violations.

• Assist motorists with vehicle lockouts, flat tires, or other minor vehicle-related issues as needed.

Equipment Maintenance: (Where applicable)

• Maintain and inspect parking enforcement equipment, such as handheld citation devices, chalk

markers, and digital cameras, ensuring proper functionality and accuracy.

• Report any equipment malfunctions or deficiencies to supervisory staff for timely repair or

replacement.

Documentation and Reporting:

• Complete and submit daily activity logs, detailing patrol routes, citations issued, and any

noteworthy incidents or observations.

• Compile statistical data on parking enforcement activities, including citation issuance rates,

compliance levels, and areas of high violation frequency.

• Assist in the preparation of reports and presentations summarizing parking enforcement efforts and

outcomes.

Job requirements

• Include being able to work outdoors,
• Moderate levels of standing, walking and sitting while driving golf cart or other vehicle.
• Other skills required include
• visual acuity to operate vehicles/golf carts and to see information on iPhone screens regarding parking payments.
• Candidate must be able to handle high stress situations and to clearly express or exchange information pertaining to parking regulations verbally in an acceptable customer service level.
• Must have clean driving record as driving record and background check will be completed.

Schedule:

• Monday to Friday
• Weekend availability is a requirement.