Shift Manager

Job Description

Job Description

Description:

Summary of Job Function

Shift Leaders consistently keep our brand promises, help inspire teams and deliver great results. They understand the importance of providing an engaging environment for restaurant teams and the guest. A Shift Leader helps the shift run smoothly by taking care of their restaurant teams and guests and delivering operational excellence.

Essential Responsibilities for Leading the Team

Develop Servant Leaders Puts your people and restaurant first – not yourself

• Coaches, trains and develops team members around processes and procedures at each station including LTOs
• Actively participates in team huddles offering great ideas
• Consistently thanks the team and celebrates success

Required Knowledge, Skills and Abilities

• Excellent guest service skills required
• Ability to work in a fast-paced environment
• Ability to communicate effectively with guests and team members
• Ability to resolve issues in compliance with Popeyes standards
• Must have a friendly and courteous demeanor
• Is a team player
• Must have reliable transportation
• Must be able to take direction and feedback professionally as wellas delegate responsibilities
• Able to work days, nights, weekends, and holidays

Education and Experience

• Minimum Age: 18 years old
• Previous Restaurant Experience: Preferred

Physical Demands

• Must be able to lift up to 50 pounds of force frequently to move objects
• Ability to carry products/boxes and miscellaneous weighing no more than 50 pounds.
• Consistently handles product preparation.
• Ability to kneel to utilize proper lifting procedures and to open safe
• Consistently lifts for product preparation, stocking and inventory.