Customer Care Representative (All Shifts)

Customer Care RepresentativeLocation: Elizabethtown, KY Shift: All Shifts (4:00 PM - 12:30 AM) Schedule: Sunday - Thursday OR Tuesday - SaturdayJob DescriptionWe're looking for a motivated and professional individual to join our team as a Customer Care Representative. In this role, you'll be the first point of contact for potential recruits, representing the United States Army and providing them with essential information. As part of the front-line team, you'll help shape their first impression and play a crucial role in the recruitment process.Key ResponsibilitiesGather and record contact information from potential United States Army recruits.Provide timely and accurate responses to inquiries via phone, live chat, and social media platforms.Manage and distribute recruitment leads to appropriate local recruiters.This position requires a strong commitment to excellence in customer service, attention to detail, and the ability to communicate effectively on behalf of the United States Army.QualificationsRequired: Customer service experienceRequired: High school diploma or equivalent.Preferred: Prior military service experience.Compensation & BenefitsSalary: From $17.20 per hourAdditional: $4.57 hourly Health and Wellness stipendBenefits: Dental InsuranceHealth InsuranceVision Insurance