Barista & Host(ess)

Pyramid Global Hospitality Cafe Role

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

About our property:

What we offer:

• An amazing team atmosphere
• A one-of-a-kind hotel opportunity for you to work in! We have no outside guests or children.
• 401K after only 90 days of employment if you are at least 21 years of age
• Incredible medical/dental/vision/life/AD&D/ benefits for all FT employees that will start on the first of the month following your start date, if elected
• Pyramid Cares Associate Relief Fund
• Education reimbursement
• Jury duty & bereavement pay
• Insurance available for the FUR-Babies in your family
• Up to 10 days of PTO for a FT employee on a yearly basis
• 7 paid holidays for FT employees
• Flexible schedules for all
• Cross training in any and all departments
• State of the art continued training through our online courses provided for free that will never be taken away from you even if you depart
• Discounted pricing on food and beverage
• Hotel discounts in some of the most beautiful boutique hotels across the United States that is always growing

You can not go anywhere in the Indianapolis market to find a career like this! Come join our family at Pyramid Global Hospitality and help us give superior service to our Republic Airways family!

What you will have an opportunity to do:

Your role:

• Prepare the cafe pre-shift for the service ahead
• Greet guests as they arrive or move about the restaurant
• Guide guests on their culinary journey through descriptive selling of the drink menu
• Be accurate in your order taking, confirming all special requests
• Be the master of the menu, understanding the details to enhance the conversation
• Work collaboratively with other restaurant servers and kitchen staff
• Assist guests who have concerns to guide them to a resolution that leaves them happy
• Finalize the experience by ensuring we capture reviews when possible

What are we looking for?

• Someone with an engaging and welcoming personality
• Someone who is descriptive and can sell
• Someone with food service or customer service experience preferred
• Someone with knowledge of cafe, barista, coffee bar is preferred
• Someone who can work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

Compensation: $16.00 - $16.50

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.