Legal Office Services Specialist

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Job Title: Legal Office Services Specialist
Location: Denver, CO (onsite)
Duration: 12+ Months Contract (Temp to perm)
M-F (9:00 AM - 6:00 PM)

Provide operational support within a legal office environment, including document production, mail and shipping services, hospitality support, reception, records management, and office services. Handle highly confidential and time-sensitive legal documents while delivering exceptional customer service to legal professionals and executive-level personnel.


Responsibilities

• Operate high-volume copiers, scanners, fax machines, postage meters, and related office equipment.
• Perform document copying, printing, scanning, binding, finishing, quality control, and final review.
• Troubleshoot copier issues, clear paper jams, perform routine maintenance, and coordinate repair services.
• Handle sensitive and confidential legal documents with a high degree of accuracy and attention to detail.
• Process incoming and outgoing mail, packages, shipments, faxes, and courier requests.
• Receive, sort, distribute, and deliver mail, office supplies, and completed projects to designated locations.
• Maintain inventory records, supply levels, billing logs, service logs, and meter readings.
• Respond to customer service requests and provide status updates on projects and job requests.
• Perform filing, document retrieval, archiving, records management, and document purging activities.
• Scan documents, perform file conversion, file naming, OCR processing, file formatting, and electronic file management.
• Manage FTP file transfers, electronic document preparation, and table of contents (TOC) creation.
• Support document production involving Word, PDF, and Excel files.
• Provide hospitality support, conference room setup, meeting room preparation, and reception coverage as needed.
• Assist with shipping, receiving, packaging, and material handling activities.
• Support building operations, including office moves, light maintenance, re-lamping, and general housekeeping duties.
• Coordinate projects completed off-site when required.
• Interact professionally with legal secretaries, paralegals, project managers, associates, partners, executives, and other office personnel.
• Complete projects accurately while managing multiple priorities and tight deadlines.
• Travel between customer buildings when required.
• Perform additional duties as assigned.

Requirements

• High school diploma or GED required.
• 1-2 years of related office services experience required.
• Minimum 2 years of legal industry experience strongly preferred.
• Proven ability to provide an excellent customer experience through strong customer service, communication, and interpersonal skills.
• Experience with document production, copy services, scanning, binding, and finishing preferred.
• Working knowledge of copiers, scanners, fax machines, postage equipment, and related office technology preferred.
• Ability to utilize hardware and software for document management, workflow support, and cost recovery functions.
• Knowledge of shipping, receiving, mail distribution, and packaging procedures.
• Basic electronics troubleshooting skills preferred.
• Ability to work independently, prioritize workload, and adapt to changing business needs.
• Strong problem-solving and troubleshooting abilities.
• Ability to determine proper packaging methods and verify receiving documentation for accuracy.
• Ability to read, understand, and follow technical manuals, written procedures, and delivery instructions.
• Strong attention to detail and commitment to quality.
• Ability to handle highly confidential and sensitive information.
• Proficiency with Microsoft Office applications and electronic document management processes.
• Ability to work under pressure and meet tight deadlines.
• Flexibility to work occasional overtime, evenings, weekends, and emergency response assignments as needed.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.