Customer Solutions Team Lead

A leading furniture retailer in Greensboro, North Carolina is looking for a Customer Solutions Supervisor to oversee case initiators handling customer inquiries. This role demands leadership skills, a customer-focused attitude, and a commitment to process improvement. Responsibilities include mentoring the team, ensuring effective case management, and maintaining high customer satisfaction levels. Qualifications include a high school diploma and 3-5 years of customer service experience, preferably in retail or furniture. Employee benefits are offered, including medical insurance and 401(k) matching. #J-18808-Ljbffr