Sales Coordinator

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Regular Full-Time Marriott - Key Tower, Cleveland, OH, US

6 days ago Requisition ID: 9726

Salary Range: $20.00 To $22.00 Hourly

Position Overview

The Sales & Event Planning Coordinator role primarily focuses on providing administrative support to the sales team, ensuring the smooth operation of the sales process, and enhancing the overall guest experience.

Essential Functions and Responsibilities

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying).

Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders).

Promote awareness of brand image internally and externally.

Gather materials and assemble information packages (e.g., brochures, promotional materials).

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.

Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process.

Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events ).

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and Experience

At least 2 year s of related experience required .

Excellent written and oral communication skills.

Ability to work independently (and in a team).

Work Conditions & Physical Demands

Work is performed indoors and outdoors in a commercial setting with regular exposure to cold, heat, noise, people, and equipment.

Able to work independently or as a team member and support managers with special projects.

Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 80 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Values We Seek

Respect : Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.

Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.

Service-Focused: Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.

Performance: Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business – carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions.

Expected Hours of Work & Travel

Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings.

We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Employment with Savour Hospitality is contingent on completing a complete background check process, including reference, pre-employment drug testing, credit, and criminal background review.

Acknowledgment:

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. The employee signature below constitutes the employee's understanding of the requirements, essential functions, and duties of the position. Duties, responsibilities, and activities may change with or without notice .

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